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    Careers | Engineering Jobs in Dubai - Transguard Group

    Transguard Group
    Transguard Group Dubai, United Arab Emirates

    Found in: Talent AE 2A C2 - 1 week ago

    Transguard Group background
    Description

    For More Top Organization Jobs Click HereDescription:Serves end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems and performing troubleshooting activities.

    Under direct supervision, provide Tier 1 technical support to end-users for computer hardware, software, and/or network related problems.
    Job Responsibilities


    Handle end user hardware repairs (including OEM vendor communications and tracking).Handle end user service requests (new hardware & software orders, etc.).Proceed with morning /evening checklists as appropriate.

    Support of Telephony and AV hardware.

    All changes to production environment (Network patching, hardware relocation, software (de)installations) must be confirmed by GCM, IT Request, Incident ticket etc.

    Job Requirements

    Several years' experience in demanding IT environment.

    #J-18808-Ljbffr
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