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    Clinical Manager - Dubai, United Arab Emirates - RemoteWorker US

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    Description

    Customer Care & Administrative Duties

    • Manage all internal and external sales and marketing reported issues, negative interactions, and customer complaints.
    • Assist in providing in-services, training, and additional support for agencies, facilities, and all accounts under TWP.
    • Serve as a liaison between the clinical supervisor, clinicians, other departments, and external customers.
    • Collaborate with administrative staff to optimize clinical workflows, streamline processes, and improve efficiency.
    • Participate in budget planning and resource allocation for the clinical department.
    • Identify metrics and formulate quarterly goals for the team to achieve.
    • Attend all required meetings for the Clinical Manager role.
    • Submit progress reports monthly to the Clinical Leadership team.
    • Commit to professional development and participate in departmental pilot testing of new products, projects, and programs.

    ATTRIBUTES NEEDED FOR THE ROLE

    • Bachelor's degree in healthcare administration, health services administration, or similar.
    • Master's degree in a related field preferred.
    • RN or, more significant, licensure. (Compact State License)
    • Wound Care Certification or intent to be certified within six months.
    • Valid and unrestricted driver's license.
    • Current BLS certification.
    • Strong communication, teamwork, and organizational skills.
    • Performance exceeding expectations based on the last performance review.

    What You Have Already Achieved

    • Experience managing or supervising clinicians in a healthcare facility (SNF, Hospice, etc.)
    • Ability to supervise and motivate clinic staff to perform their duties efficiently.
    • Exceptional organizational skills to ensure that quality services are provided.
    • Knowledge of procuring supplies, equipment, and staff needed at the clinic.
    • Proficiency in managing budgets, billing, and negotiating with suppliers and vendors.
    • Competency with computer-based healthcare administration systems- MediXcel EMR.
    • Exceptional interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public.
    • Excellent written and verbal communication skills.
    • Technical aptitude with the ability to adapt, learn quickly, and teach others
    • Proficient use of MS Office Suite (particularly Excel and PowerPoint), Google Sheets, Google Docs, Google Drive, etc.

    Benefits

    • Highly competitive compensation package
    • Vacation and sick days
    • Medical, Dental, and Vision insurance
    • 401K plan available
    • Mileage Reimbursement

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