- Assist the Guest Relations Manager in managing and supervising the Guest Relations team.
- Provide guidance and support to the Guest Relations team members, ensuring excellent customer service.
- Handle guest inquiries, requests, and complaints, resolving them in a professional and timely manner.
- Coordinate and oversee the check-in and check-out processes, ensuring a seamless experience for guests.
- Assist with the scheduling and training of Guest Relations team members.
- Collaborate with other departments to ensure guest satisfaction and resolve any issues or concerns.
- Maintain a strong presence at the front desk, greeting and assisting guests as needed.
- Assist in the coordination of special guest requests, such as room upgrades or amenities.
- Monitor guest feedback and reviews, taking necessary actions to address any areas of improvement.
- Prepare reports on guest satisfaction, guest preferences, and other relevant metrics.
- Assist with administrative tasks, such as scheduling, inventory management, and record keeping.
- Stay updated on hotel policies, procedures, and local attractions to provide accurate information to guests.
- Handle cash and credit card transactions accurately and in compliance with hotel policies.
- Ensure the cleanliness and organization of the front desk area and guest lounge.
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Guest Relation Supervisor
3 days ago
NH Collection Dubai, United Arab EmiratesCompany Description · **NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah** · Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall and the larges ...
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Guest Relation Supervisor
6 days ago
Bedashing Beauty Lounge Dubai, United Arab EmiratesArabic Speaker is an advantage · Support the manager by ensuring grooming and appearance of employees are up to standards. · Supervise and report any incident that contradicts with the Shop SOP's, ethics and Ensure adherence to quality improvement or corrective action plans. · En ...
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Guest Relations Supervisor
1 day ago
Marriott International, Inc Dubai, United Arab Emirates**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N ...
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Guest Relations Supervisor
3 days ago
AccorHotel Dubai, United Arab Emirates**Company Description** "Why work for Accor?"** · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so t ...
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Guest Relation Supervisor
1 week ago
Bedashing Beauty Lounge Dubai, United Arab EmiratesArabic Speaker is an advantage · Support the manager by ensuring grooming and appearance of employees are up to standards. · Supervise and report any incident that contradicts with the Shop SOP's, ethics and Ensure adherence to quality improvement or corrective action plans. · En ...
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Guest Relation Supervisor
1 day ago
MINOR Hotels Dubai, United Arab EmiratesIn this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the w ...
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Guest Relations Supervisor
1 week ago
Anantara Dubai, United Arab EmiratesCompany Description · Anantara Downtown Dubai Hotel invites you to an elegant sanctuary at the centre of the UAE's most dynamic city. Choose iconic cityscape and Burj Khalifa views from spacious modern rooms and suites just moments from Dubai Mall, Dubai Fountain, Dubai Opera, an ...
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Guest Relations Supervisor
3 days ago
RAFFLES Dubai, United Arab Emirates**Company Description** · A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city, delivering impeccable service and sophisticated style. · To oversee and direct all aspects of Gues ...
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Guest Relations Supervisor Dubai Palm
5 days ago
Hilton Dubai, United Arab EmiratesAt Hilton Dubai Palm Jumeirah, a Guest Relations Supervisor directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. · **What will I be doing?** · As Guest Relations Su ...
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341-female Guest Relation Supervisor
1 day ago
theWORK Dubai, United Arab Emirates**Employer: a luxury 5* hotel presented in more than 30 countries** · **Contract**: 12-24 months · **Joining date**: within one month (once documents are ready) · Company provides: · - Work visa · - Airline Tickets · - Medical Insurance · - Single Master Room Accommodation · - Tr ...
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Tenant Relation Supervisor
1 day ago
Decision Management Consultants Sharjah, United Arab EmiratesDecision Management Consultants is hiring "**Tenant Relation - Supervisor**" for one of our client based in UAE. · Must be fluent in Arabic language. · **Tenant Relations Supervisor Main Functions and Tasks**: · 1. **Units Inspections**: All units should be inspected monthly to r ...
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Guest Relations Supervisor
1 day ago
Hilton Dubai, United Arab EmiratesPerform other duties and responsibilities as assigned by the Guest Relations Manager or Assistant Front Office Manager. · Represent the Guest Relations Manager in his/her absence. · Know the standards and put them into practice in his daily work, thus actively pursuing the hotel' ...
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Guest Relations Supervisor
5 days ago
voco Dubai, United Arab EmiratesEnsure through effective supervision that all services provided at Guest Relations are always available and carried out efficiently. · Implement guest recognition and guest contact programs. · Implement repeat guests and other related programs as well as update guest profile with ...
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Grass Cutter- Golf Course
6 days ago
Group L Dubai, United Arab EmiratesESSENTIAL JOB FUNCTIONS: · - Cut grass with hand and/or power lawn mower.Trim grass/weeds around flower beds, walkways, and other objects as identified by the supervisor.Plant and/or transplant, grass, and trees.Trim greens and cut fairways.Water golf course as directed by superv ...
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Stewardess-ground - Dubai
1 week ago
Gulf Air Dubai, United Arab EmiratesMAIN OBJECTIVES · To control lounge operation in Bahrain and to ensure exceptional standards of customer services to all VVIP, VIP, and CIP traveling on Gulf Air. · MAIN DUTIES · 1. Ensure all passengers are met upon arrival and departure and accorded the proper amenities, (lugga ...
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Production Supervisor
1 day ago
DEEVA-D Apparel Dubai, United Arab EmiratesWe are looking for a production supervisor that has excellent multitasking abilities. The production supervisor is responsible for increasing productivity with innovative methods and motivating staff to perform better. · To be successful as a production supervisor you must be goa ...
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Electrician
1 day ago
Juma Al Majid Holding Group Dubai, United Arab Emirates**Job Information**: · Industry · - InstallationCity · - DubaiState/Province · - Dubayy (Dubai)Country · - United Arab EmiratesZip/Postal Code · Attend maintenance complaints such as electrical work in company premises to ensure all problems are solved efficiently. · - Ensure all ...
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Bus Division Supervisor
1 day ago
Autostrad rent a car Dubai, United Arab Emirates1 - Supervising all long-term Bus contracts & checking drivers "o n route". · 2 - Routine Business visits with the corporate clients and flourishes the clientele relations. · 3 - Business Development and Tapping of new business in the market. · 4 -To promote Sales and Operational ...
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Riviera Hotel Dubai Dubai, United Arab EmiratesJob Opportunity: Front Office Supervisor with Marketing Expertise at our Distinguished 4-Star Boutique HotelJoin our esteemed 4-Star Boutique Hotel as the Front Office Supervisor, where your role goes beyond managing the reception. We are seeking an individual with marketing skil ...
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Electrician
1 day ago
GroupL Dubai, United Arab EmiratesMinimum 2+ years related work experience (Switchgear Section) · - Knowledge using hand tools · - Experience in handling low to high voltage · - Strong knowledge of switchgears and electronic components. · - Ability to interpret electrical prints and schematics · - Provide excelle ...