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    Key Account Manager - Dubai, United Arab Emirates - Sharaf DG

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    Description


    • Establishes productive, professional relationships with key personnel in customer accounts.


    • Meets assigned targets for profitable sales volume and strategic objectives of accounts.


    • Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.


    • Proactively assesses, clarifies, and validates customer needs on an ongoing basis.


    • Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.


    • Bears overall responsibility for customer ownership and acts as central point of contact and interface between customer & organization


    • Identify sales opportunities, networking and fact-finding and calling on and closing new accounts.


    • Manage and penetrate customers at all levels and develop relationships with accounts that enable achievement of plans and objectives.


    • Prepare and deliver effective selling presentations that implement approved Customer Business Plans and employ effective game theory and negotiating strategies.


    • Develop timely and accurate forecasts (volume and spend) for accounts and revise based on actual performance.


    • Coordinates the involvement of company personnel, including support, services, and management resources, to meet account performance objectives.

    Desired Skills and Experience


    • Proven account management experience in the Hospitality, Financial services, Education or Real Estate industry


    • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level


    • Experience in delivering client-focused solutions based on customer needs


    • Proven ability to manage multiple projects at a time while paying strict attention to detail


    • Excellent listening, negotiation, and presentation skills


    • Excellent verbal and written communications skills


    • Graduate degree or equivalent (MBA Preferred)



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