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- Forappropriate use of the CAFM systems.
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- To prepare and circulate aging monthly& daily reports to the Execution Team.
- Prepare various reports on service request incidents& work orders for the execution team.
- Building customers interest in the services and productsoffered by the company.
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Call Centre Executive - Dubai, United Arab Emirates - Talent Pal
Description
JOBSUMMARY / PURPOSE
To ensure the smooth operations of theCall Centre which is engaged to understand the customer concern& to convey/transfer the same to the operation team orrelevant department. A customer service executive will act as aliaison provide product/services information and resolve anyemerging problems that our customer might face with accuracy andefficiency. They must be patient empathetic a problem solvercommunicative ensure excellent service standards respondefficiently to customer inquiries and maintain high customersatisfaction.
Responsibility:
QUALIFICIATON: Higher SchoolSecondary or Graduate
KNOWLEDGE SKILLAND ABILITY: Intermediate Knowledge of MS Office EmailCommunication CAFM systems.
JOBSPECIFIC SKILL IF ANY: Soft Skills CommunicationIntermediate Knowledge of Email and Chat Communication.
Please submit yourapplication only if you MEET the requirements. Interestedcandidates may submit their CV passport and visa copy citing theirnotice period and salary expectations to confidential
Location: DubaiUAE
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