Jobs
>
Dubai

    Customer Success Associate - Dubai, United Arab Emirates - Trigenx, LLC

    Default job background
    Description

    You should applyif:

    • Youwant to impact the industries that run our world: Every phone callyou answer and every email you send can affect whether truckdrivers deliver goods on time and without accidents, whetherstudents get dropped off safely from school, or whether power getsrestored quickly after a natural disaster
    • Youthrive the most when solving problems: Our constantly expandingtechnology and the complexities faced by our customers provide anexciting range of challenges for our Customer Success teams. With agrowth mindset and a desire to learn, you will strategicallypartner with our customers to find unique solutions to help keeptheir operations safe, efficient, andsustainable
    • You are a natural relationshipbuilder: Whether the relationship is with our customers or withcross-functional teams, you are in constant communication andcollaboration with key stakeholders to win as ateam
    • You are the architect of your own career:If you put in the work, this role won't be your last withour company. This Customer Success team is still shaping its futureand you will have plenty of autonomy and opportunities to masteryour craft in a hyper growth environment
    • Youwant to be with the best: At our company, we win together,celebrate together and support each other. You will be surroundedby the best and brightest professionals out there

    In this role, youwill:

    • Be onthe front-lines and ensure our customers increase the safety,efficiency, and sustainability of their operations with our IoTplatform
    • Compose joint success plans withcustomers, outlining their objectives, metrics, timelines, andeffectively removing any barriers to achieving businessvalue
    • Orchestrate executive business reviewswith our customers' decision makers and our executiveleadership where we look back at past successes and align onupcoming goals
    • Conduct workshops with customersto break down their current operations and recommend workflowchanges to get the most out of ourproducts
    • Deeply understand theplatform's capabilities and explain them to businesses ofall types - field services, utilities, long-haul transportation,school buses, and many more
    • Serve as a mentorto the wider Customer Success and Supportteams
    • Champion, role model, and embed ourcultural principles (Focus on Customer Success, Build for the LongTerm, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as wescale globally and across new offices

    Minimum requirementsfor the role:

    • 2-3+ years of experience in aCustomer Success, account management, or strategic consulting role.Enterprise SaaS experience preferred
    • This is ademanding position with high internal visibility, that requiresstrong priority management and high emotionalintelligence
    • Experience assisting or workingwith technical products
    • Solutions-oriented withstrong problem solving skills
    • Proven trackrecord of building trust and communicating effectively with a widevariety of stakeholders: executives, Product and Engineeringleadership, day-to-day users of oursoftware
    • Passion for going above and beyond thecall of duty, taking initiative, and thriving in a fast-paced,change-heavy environment
    • Diplomacy, tact, andpoise under pressure when working through customerissues
    • Bachelor's degree from a4-year institution

    An ideal candidatealso has:

    • Has strong bias for action, theability to think big, with insistence on highstandards
    • Has experience serving and partneringwith large-scale business solutions at Fortune 500companies
    • Thrives in an unstructured,fast-paced, and change-heavyenvironment


  • Jigsaw HR Consultants Dubai, United Arab Emirates

    We are seeking a highly motivated and detail-oriented Client Servicing Associate to join our team. Reporting directly to the Head Of Operations, the Client Servicing Associate will play a crucial role in ensuring the success and satisfaction of both active and passive clients. · ...


  • CXG Dubai, United Arab Emirates

    We are growing We are currently looking to hire an** Emirati National Customer Success Associate** for our office in Dubai. · This role requires an enthusiastic quick learner with interest in retail / luxury and customer experience. Key drivers of success are acute organizational ...


  • Knowledge Planet Group powered by Physics Wallah Dubai, United Arab Emirates

    **Job Summary**: · We are seeking a motivated and customer-focused individual to join our dynamic team as a Customer Success Associate at our Edtech firm. As a Customer Success Associate, you will play a pivotal role in ensuring our students and parents have a seamless and succes ...


  • CXG Dubai, United Arab Emirates

    We are growing We are currently looking to hire a **Customer Success Associate** for our office in Dubai where you will be based. · This role requires an enthusiastic quick learner with interest in retail / luxury and customer experience. Key drivers of success are acute organiza ...


  • Frontline Performance Group Dubai, United Arab Emirates

    **WHO WE ARE** · Here at FPG we believe in the potential of people. We transform front desk operations into profit centers for the leading hospitality brands worldwide by elevating the performance of their frontline agents, while enhancing guest satisfaction, through our propriet ...


  • Frontline Performance Group Dubai, United Arab Emirates

    **WHO WE ARE** · Here at FPG we believe in the potential of people. We transform front desk operations into profit centers for the leading hospitality brands worldwide by elevating the performance of their frontline agents, while enhancing guest satisfaction, through our propriet ...


  • Doleep Studios Jumeirah, United Arab Emirates

    As an innovative leader in Content Creation, Advertising and Events within the UAE, Doleep Studios is excited to invite a Client Success Associate to join our dynamic and collaborative team. This pivotal role presents the unique opportunity to navigate the intersection of client ...


  • Doleep Studios Jumeirah, United Arab Emirates

    As an innovative leader in Content Creation, Advertising and Events within the UAE, Doleep Studios is excited to invite a Client Success Associate to join our dynamic and collaborative team. This pivotal role presents the unique opportunity to navigate the intersection of client ...


  • Doleep Studios Jumeirah, United Arab Emirates

    As an innovative leader in Content Creation, Advertising and Events within the UAE, Doleep Studios is excited to invite a Client Success Associate to join our dynamic and collaborative team. This pivotal role presents the unique opportunity to navigate the intersection of client ...


  • Doleep Studios Jumeirah, United Arab Emirates

    As an innovative leader in Content Creation, Advertising and Events within the UAE, Doleep Studios is excited to invite a Client Success Associate to join our dynamic and collaborative team. This pivotal role presents the unique opportunity to navigate the intersection of client ...


  • Trigenx, LLC Dubai, United Arab Emirates

    You should apply if: · You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power ge ...

  • Super-D10 Digital Sign LLC

    Marketing Associate

    4 days ago


    Super-D10 Digital Sign LLC Dubai, United Arab Emirates

    We are looking to employ a dedicated and detail-oriented sales and marketing associate to ensure that all sales, marketing, and advertising initiatives improve company sales and brand awareness. The sales and marketing associate's responsibilities include implementing various met ...


  • GMG Dubai, United Arab Emirates

    **About GMG**: · GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Its vision is to inspire people to win in w ...

  • Maarefah Management DMCC

    Personal Assistant

    1 week ago


    Maarefah Management DMCC Dubai, United Arab Emirates

    **Maarefah Management DMCC (Events Management company) is looking for the below**: · **Personal Assistant** · - Scheduling meetings and appointments · - Make travel arrangements including flight, hotel, and transportation · - Payment follow ups · - Preparing of quotations · - Ans ...

  • Maarefah Management DMCC

    Office Manager

    4 days ago


    Maarefah Management DMCC Dubai, United Arab Emirates

    **Maarefah Management DMCC (Events Management Company) is looking for the below**: · **Office Manager** · - Provide full executive support to the COO · - Scheduling meetings and appointments · - Make travel arrangements including flight, hotel, and transportation · - Maintain off ...

  • Marriott International, Inc

    Sous Chef

    13 hours ago


    Marriott International, Inc Dubai, United Arab Emirates

    **Job Number** · **Job Category** Food and Beverage & Culinary · **Location** Al Maha a Luxury Collection Desert Resort & Spa Dubai, Dubai Desert Conservation Reserve, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** ...

  • Maarefah Management DMCC

    Office Manager

    4 days ago


    Maarefah Management DMCC Dubai, United Arab Emirates

    **Maarefah Management DMCC (Events Management Company) is looking for the below**: · **Office Manager** · - Provide full executive support to the COO · - Scheduling meetings and appointments · - Make travel arrangements including flight, hotel, and transportation · - Maintain off ...

  • Marriott International, Inc

    Assistant Manager

    1 week ago


    Marriott International, Inc Dubai, United Arab Emirates

    **Job Number** · **Job Category** Food and Beverage & Culinary · **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · ...


  • Caxton Associates Dubai, United Arab Emirates

    Associate Portfolio Manager Program - Dubai · Caxton Associates, founded in 1983, is a global trading and investment firm with offices in London, New York, Monaco, Singapore, and Dubai. Caxton Associates' primary business is to manage client and proprietary capital through multip ...


  • Caxton Associates Dubai, United Arab Emirates

    Caxton Associates, founded in 1983, is a global trading and investment firm with offices in London, New York, Monaco, Singapore, and Dubai. Caxton Associates' primary business is to manage client and proprietary capital through multiple global hedge fund disciplines, including di ...