- Order processing management – End-to-end processing of customers' Ocean CHB orders and providing timely updates to customers.
- Coordination for arrivals, Delivery Order collection, customs declaration processing and payment of customs and port charges and to keep customers updated in timely manner.
- To ensure that BDP systems are updated always, and relevant documents are uploaded in BDP Smart.
- Reporting – Operational status reporting on regular basis with latest updates.
- Operational troubleshooting and provide solutions to customers in matters related to carriers, ports and customs.
- Follow up and submission of claim related documents to customs team
- Ensure that invoices are raised and sent to customers in timely manner as per requirements of customers.
- Non-conformance reporting in accordance with the KPI's.
- Adherence of approved subcontractors in accordance with agreed rates.
- End to end processing of shipments.
- Punctual and flawless order handling and documentation
- Ensure that all activities are carried out in 100% compliant manner
- This role is based out of Hamriyah office
- Follow up and submission of claim related documents to customs team
- End to end processing of shipments.
- Punctual and flawless order handling and documentation
- Ensure that all activities are carried out in 100% compliant manner
- +2 years of detailed experience of logistics and forwarding operations/regulations and documentation
- Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding.
- Computer literacy with Microsoft Software applications and /or other market leading software applications.
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Operations Executive - Dubai, United Arab Emirates - PSA BDP
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