- Excellent communicationskills,
- Ability to Empathize, pacify and handleIrate Customers withExceptional communicationskills.
- Technical Knowledge in TroubleshootingBase Operating systemIssues and eager to learn NewTechnologies.
- Troubleshooting Windows, Outlook,Teams, Citrix. VDI, VPN,Security App etc. over RemoteSupport
- Answer incoming calls and respond tocustomer's emails intimelymanner.
- Manage and resolve customercomplaints.
- Identify and escalate issues tosupervisors as and when needed.
- Provide productand service information to customers.
- Researchrequired information using available resources andOffer Solution tocustomers.
- Research, identify, and resolvecustomer complaints usingapplicablesoftware.
- Route calls and tickets toappropriate resources and Domains whocan best support heuser,
- Document all call information accordingto standard operatingprocedures.
- Recognize,document, and alert the management team of trends incustomercalls.
- Create SOPs for new Issues andresolution given.
- Complete call logs andreports.
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System Engineer
Found in: Talent AE A C2 - 3 days ago
Siemens Dubai, United Arab EmiratesBachelor's degree inengineering preferably telecommunication is amust. · 5-7 years of experience is ideal for thisposition. · Mandatory to hold L3 Harris (C2Isecurity software Application) certification up to train thetrainer category. · Hands-on proven experience inintegrating, ...
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System Engineer
Found in: DrJobEN AE A2 - 3 days ago
Siemens Dubai, United Arab EmiratesBachelor's degree in engineering preferably telecommunication is a must. · 5-7 years of experience is ideal for this position. · Mandatory to hold L3 Harris (C2I security software Application) certification up to train the trainer category. · Hands-on proven experience in integra ...
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System Engineer
Found in: DrJobEN AE A2 - 5 days ago
Wipro Dubai, United Arab EmiratesExcellent communication skills, · Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills. · Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies. · Troubleshooting Windows, Outlook, Teams, Cit ...
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System Engineer
Found in: DrJobEN AE A2 - 6 days ago
HALCON Dubai, United Arab EmiratesBachelor's degree in an engineering discipline or Master's degree in an engineering discipline or engineering management · Three years' experience in a relevant engineering position and preferably related to the military industry · Experience during studies and internships · ...
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Systems Engineer
Found in: Talent AE A C2 - 3 days ago
SYNCREON Dubai, United Arab EmiratesYour KeySkills/Experience · Bachelor's degree in ComputerScience, Information Technology, or a related field (or equivalentwork experience) · Certifications such as ITILFoundation, CompTIA A+, Net +, Microsoft Certified: Modern DesktopAdministrator Associate, or similar, VMWareVC ...
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Systems Engineer
Found in: Talent AE A C2 - 6 days ago
Robert Walters Dubai, United Arab EmiratesRequired Skills AndExperience · The ideal candidatewill possess the following qualifications and skills: · Proven experience in ActiveDirectory, General Windows Engineering, andNetworking. · Expertise in network-related tasks,including patching and familiarity with Cisco DNAenvir ...
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Systems Engineer
Found in: DrJobEN AE A2 - 4 days ago
SYNCREON Dubai, United Arab EmiratesYour Key Skills/Experience · Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience) · Certifications such as ITIL Foundation, CompTIA A+, Net +, Microsoft Certified: Modern Desktop Administrator Associate, or similar, VMW ...
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Systems Engineer
Found in: DrJobEN AE A2 - 6 days ago
Robert Walters Dubai, United Arab EmiratesRequired Skills And Experience · The ideal candidate will possess the following qualifications and skills: · Proven experience in Active Directory, General Windows Engineering, and Networking. · Expertise in network-related tasks, including patching and familiarity with Cisco DNA ...
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Control Systems Engineer
Found in: DrJobEN AE A2 - 6 days ago
WRS - Worldwide Recruitment Solutions Dubai, United Arab EmiratesControl Systems Engineer - Dubai · On behalf of a major PMC, WRS are searching for a Control Systems Engineer to work in Dubai on a contract basis. This will be a 12 month renewable contract, based residentially in Dubai, paying an hourly rate in USD. · The role will be supportin ...
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Principal System Engineer
Found in: Talent AE A C2 - 3 days ago
HALCON Dubai, United Arab EmiratesSupport Project Manager and designteam in developing the Engineering ManagementPlan · Provide inputs to asoftware-design-requirement with achievable test verification,fully traceable from development through operationaltest · Support systems architecture and lead thetransition to ...
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Senior System Engineer
Found in: Talent AE A C2 - 3 days ago
HALCON Dubai, United Arab EmiratesSupport Project Manager and designteam in developing the Engineering ManagementPlan · Provide inputs to asoftware-design-requirement with achievable test verification,fully traceable from development through operationaltest · Support systems architecture and lead thetransition to ...
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Senior System Engineer
Found in: DrJobEN AE A2 - 3 days ago
HALCON Dubai, United Arab EmiratesSupport Project Manager and design team in developing the Engineering Management Plan · Provide inputs to a software-design-requirement with achievable test verification, fully traceable from development through operational test · Support systems architecture and lead the transit ...
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Principal System Engineer
Found in: DrJobEN AE A2 - 3 days ago
HALCON Dubai, United Arab EmiratesSupport Project Manager and design team in developing the Engineering Management Plan · Provide inputs to a software-design-requirement with achievable test verification, fully traceable from development through operational test · Support systems architecture and lead the transit ...
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Systems Safety Engineer
Found in: DrJobEN AE A2 - 3 days ago
Boeing Dubai, United Arab EmiratesBasic Qualifications (Required Skills/Experience): · Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science · 2+ years ...
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Senior System Engineer
Found in: Talent AE C2 - 2 days ago
Sectona Dubai, United Arab Emirates Full timeWhat you will do for Sectona · The Senior System Engineer is a seasoned professional who understands challenges faced by organization in implementing security technologies in hybrid environments. You will be engaged in firsthand customer interactions to resolve customer issues. ...
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Linux System Engineer
Found in: DrJobEN AE A2 - 6 days ago
Insight Global Dubai, United Arab EmiratesDesired Skills and Experiences: · 3+ Years of experience as a Systems Engineer in a Linux environment · 2+ Years' experience within Azure DevOps setting up and managing CI/CD Pipelines · 2+ Years experience withing Azure Pipelines, configuring and automating deployment workflows ...
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Control Systems Engineer
Found in: Talent AE A C2 - 4 days ago
WRS - Worldwide Recruitment Solutions Dubai, United Arab EmiratesControl Systems Engineer -Dubai · On behalf of a major PMC, WRS aresearching for a Control Systems Engineer to work in Dubai on acontract basis. This will be a 12 month renewable contract, basedresidentially in Dubai, paying an hourly rate inUSD. · The role will be supporting a g ...
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Systems Safety Engineer
Found in: Talent AE A C2 - 3 days ago
Boeing Dubai, United Arab EmiratesBasicQualifications (RequiredSkills/Experience): · Bachelor of Science degree from anaccredited course of study in engineering, engineering technology(includes manufacturing engineering technology), chemistry,physics, mathematics, data science, or computerscience · 2+ years of ex ...
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Linux System Engineer
Found in: Talent AE A C2 - 6 days ago
Insight Global Dubai, United Arab EmiratesDesired Skills andExperiences: · 3+ Yearsof experience as a Systems Engineer in a Linuxenvironment · 2+ Years' experience withinAzure DevOps setting up and managing CI/CDPipelines · 2+ Years experience withing AzurePipelines, configuring and automating deploymentworkflows · Exper ...
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Linux System Engineer
Found in: DrJobEN AE A2 - 5 days ago
Noon Dubai Dubai, United Arab EmiratesRequirements · Bachelor's degree in computer science, Information Technology, or a related field. · Minimum of 7 years of experience as a Linux System Engineer or similar role in a production environment. · Linux certification (e.g., RHCE) is required. · Proven expertise in cloud ...