- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer's emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
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System Enginer
4 days ago
Techcarrot, Dubai Dubai, United Arab EmiratesProvision of new workload in Hybrid Cloud Infrastructure · - Proactively ensure system performance is within a defined performance matrix and highly available · - Systems are to be secured with the latest updates and patches as per the Patch Management Policy · - Execute proactiv ...
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IT Engineering Systems Support Analyst
2 days ago
Parsons Dubai, United Arab Emirates**IT Engineering Systems Support Analyst** · **Dubai** · Parsons is looking for an amazingly talented IT Engineering System Support Analyst to join our team · **What You'll Be Doing**: · - Under direct supervision, undertakes regular technical support assignments to modify, upgra ...
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Systems Engineer
1 day ago
SYNCREON Dubai, United Arab EmiratesYour Key Skills/Experience · Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience) · Certifications such as ITIL Foundation, CompTIA A+, Net +, Microsoft Certified: Modern Desktop Administrator Associate, or similar, VMW ...
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Systems Engineer
1 week ago
Robert Walters Dubai, United Arab EmiratesRequired Skills And Experience · The ideal candidate will possess the following qualifications and skills: · Proven experience in Active Directory, General Windows Engineering, and Networking. · Expertise in network-related tasks, including patching and familiarity with Cisco DNA ...
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System Engineer
1 week ago
Siemens Dubai, United Arab EmiratesBachelor's degree inengineering preferably telecommunication is amust. · 5-7 years of experience is ideal for thisposition. · Mandatory to hold L3 Harris (C2Isecurity software Application) certification up to train thetrainer category. · Hands-on proven experience inintegrating, ...
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System Engineer
3 days ago
HALCON Dubai, United Arab EmiratesBachelor's degree in an engineering discipline or Master's degree in an engineering discipline or engineering management · Three years' experience in a relevant engineering position and preferably related to the military industry · Experience during studies and internships · ...
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System Engineer
5 days ago
Siemens Dubai, United Arab EmiratesBachelor's degree in engineering preferably telecommunication is a must. · 5-7 years of experience is ideal for this position. · Mandatory to hold L3 Harris (C2I security software Application) certification up to train the trainer category. · Hands-on proven experience in integra ...
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Systems Engineer
1 week ago
SYNCREON Dubai, United Arab EmiratesYour KeySkills/Experience · Bachelor's degree in ComputerScience, Information Technology, or a related field (or equivalentwork experience) · Certifications such as ITILFoundation, CompTIA A+, Net +, Microsoft Certified: Modern DesktopAdministrator Associate, or similar, VMWareVC ...
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IT System Engineer
22 hours ago
Henkel Dubai, United Arab EmiratesAre you ready to make a difference by providing innovation solutions to improve end-to-end processes, e.g. by using new technologies? · Join a team of passionate and diverse IT experts to drive our digital transformation together · Collaborate closely with business experts and st ...
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System Engineer
1 week ago
Wipro Dubai, United Arab EmiratesExcellent communicationskills, · Ability to Empathize, pacify and handleIrate Customers withExceptional communicationskills. · Technical Knowledge in TroubleshootingBase Operating systemIssues and eager to learn NewTechnologies. · Troubleshooting Windows, Outlook,Teams, Citrix. V ...
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Hardware System Engineer
1 day ago
Google Dubai, United Arab EmiratesMinimum qualifications: · Bachelor's degree in Electrical Engineering, Computer Engineering, Physics, a related field, or equivalent practical experience. · Experience in signal and power integrity simulation, validation of system boards, including memory, and high-speed communic ...
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Systems Safety Engineer
22 hours ago
Boeing Dubai, United Arab EmiratesBasic Qualifications (Required Skills/Experience): · Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science · 2+ years ...
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Control Systems Engineer
1 week ago
WRS - Worldwide Recruitment Solutions Dubai, United Arab EmiratesControl Systems Engineer -Dubai · On behalf of a major PMC, WRS aresearching for a Control Systems Engineer to work in Dubai on acontract basis. This will be a 12 month renewable contract, basedresidentially in Dubai, paying an hourly rate inUSD. · The role will be supporting a g ...
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Hardware System Engineer
1 week ago
Google Dubai, United Arab EmiratesMinimumqualifications: · Bachelor's degree inElectrical Engineering, Computer Engineering, Physics, a relatedfield, or equivalent practicalexperience. · Experience in signal and powerintegrity simulation, validation of system boards, includingmemory, and high-speed communicationi ...
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Principal System Engineer
22 hours ago
HALCON Dubai, United Arab EmiratesSupport Project Manager and design team in developing the Engineering Management Plan · Provide inputs to a software-design-requirement with achievable test verification, fully traceable from development through operational test · Support systems architecture and lead the transit ...
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Senior System Engineer
22 hours ago
HALCON Dubai, United Arab EmiratesSupport Project Manager and design team in developing the Engineering Management Plan · Provide inputs to a software-design-requirement with achievable test verification, fully traceable from development through operational test · Support systems architecture and lead the transit ...
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Senior System Engineer
1 week ago
HALCON Dubai, United Arab EmiratesSupport Project Manager and designteam in developing the Engineering ManagementPlan · Provide inputs to asoftware-design-requirement with achievable test verification,fully traceable from development through operationaltest · Support systems architecture and lead thetransition to ...
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Control Systems Engineer
22 hours ago
WRS - Worldwide Recruitment Solutions Dubai, United Arab EmiratesControl Systems Engineer - Dubai · On behalf of a major PMC, WRS are searching for a Control Systems Engineer to work in Dubai on a contract basis. This will be a 12 month renewable contract, based residentially in Dubai, paying an hourly rate in USD. · The role will be supportin ...
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Systems Safety Engineer
1 week ago
Boeing Dubai, United Arab EmiratesBasicQualifications (RequiredSkills/Experience): · Bachelor of Science degree from anaccredited course of study in engineering, engineering technology(includes manufacturing engineering technology), chemistry,physics, mathematics, data science, or computerscience · 2+ years of ex ...
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Principal System Engineer
1 week ago
HALCON Dubai, United Arab EmiratesSupport Project Manager and designteam in developing the Engineering ManagementPlan · Provide inputs to asoftware-design-requirement with achievable test verification,fully traceable from development through operationaltest · Support systems architecture and lead thetransition to ...