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    Sales Support Analyst - Dubai, United Arab Emirates - Mavenir

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    Description

    JobDetail:

    Leadership

    Provide technology deliveryleadership on initiatives, working in partnership with businessowner and overall Project/Program DeliveryLead

    Builds andmanages (formally or informally) a technology team responsible forbusiness solution analysis, solution design, build, technicalanalysis, quality assurance, and release management, across theprogram/project

    Engages appropriatetechnology stakeholders to identify and drive required outcomesthrough effective stakeholdermanagement

    VendorManagement

    Provideoversight of work and costs on projects utilizing consultingcompanies and solutionintegrators

    Responsible formanaging technology third-party vendors and Statements of Work witha focus on performance, quality and cost management as it relatesto assignedproject/workstream

    Provide reporting onprojects

    Hold vendorsaccountable for on-time deliverables

    PeopleManagement

    Ensure the teamprovides realistic estimates and hold team responsible fordeliverables andtimelines

    Coach andmentor the development team throughout theSDLC

    Help targetappropriate training for team by identifying technologies/areas inneed

    Providesguidance to others on how to make optimal use of tools to improvethe performance and quality of technologydelivery

    Accountable fordetailed resource plans. Overall Oversight by DeliveryLead.

    Ensures alltechnology teams and functions are providing estimates and updatesto project schedule, outlining risks and issues, and drivingremediation of tech risks, resolution of tech issues for assignedproject/workstream

    ApplicationResponsibilities

    Oversees the execution ofthe technology strategy while anticipating and prioritizing theimpediments and technologyrisks

    Identifies,analyzes, and drives resolution of project risks and issues,working through the project structure, and reporting relationshipsin the Technology organization. Ensures issues are captured in postimplementation reviews, to avoidrecurrence

    Establishes aplan for all technology deployment(s) and works with IT staffacross projects to align with the integratedplan

    Responsible forthe consideration of future production support implications with acost-effective design and quality solution, inclusive ofapplication resiliency andavailability

    Works withbusiness leaders associated with assigned project or workstream asneeded to confirm the solutions are functionality aligned with theproduct vision and that solution isfit-for-purpose.

    Accountable to the deliverylead to provide input and advice on all tech aspects of theassignedproject/workstream

    Accountable for providingtechnology estimates

    Technology leader anddecision maker on assignedinitiatives

    Responsible forhands-on involvement in developmentduties

    Responsible forall aspects of supported systems including requirements, designs,data flows, integrations, project proposals, security, andstability

    Responsible forproactive monitoring ofsystems

    Responsible forthe design of systems and functionality and/or the delegation andoversight of designs

    Responsible for code qualityof ongoing work including code reviews, code analysis, performancemonitoring, and oversight of testers/testprocesses

    Providereporting on the status of applications, projects, andteams

    Responsible forthe coordination of system changes across other groups withinUniFirst including development, BRM, infrastructure, projectmanagement, and businessusers

    Deepunderstanding of source control, environment management,integrations, security bestpractices



    Requirements


    Requirements:

    Experience

    • 10 + years working w/ versions of PeopleSoft andPeopleTools across HCM/FMS modules
    • 5+ years of progressively seniorexperience in technology design, development, and delivery
    • Project delivery using formalmethodologies
    • Must haveImplementation, design and customization experience for PeopleSoftHCM or FMS modules (experience with EIPP, ELM, AR projects are aplus)
    • Experience performingdata/code analysis, ETL, creation and review of technical designs,and documentation from the functional design, coding, unit testing,and debugging various PeopleSoft modules
    • Strong facilitation, communicationand presentation skills with tech and business audiences
    • Leadership of others, in formaland/or informal organization lines
    • Experience in appdevelopment/integration
    • Resource and projectmanagement experience highly preferred
    • Knowledge of SaaS applications likeOracle Fusion and Workday is a plus

    Education

    Bachelor s Degree in computer science or related field

    Additional Requirements

    Strong relationship building, influence skills and ability toproductively interact with all levels of leadership

    Ability tocreate/modify/communicate tech roadmap, and design/advocate forsolutions that align to existing roadmaps

    Sense ofurgency, and ability to problem solve on the fly

    Stronganalytical and problem-solving skills

    Strongverbal and written communication skills



    Requirements: Experience 10 + years working w/ versions ofPeopleSoft and PeopleTools across HCM/FMS modules 5+ years ofprogressively senior experience in technology design, development,and delivery Project delivery using formal methodologies Must haveImplementation, design and customization experience for PeopleSoftHCM or FMS modules (experience with EIPP, ELM, AR projects are aplus) Experience performing data/code analysis, ETL, creation andreview of technical designs, and documentation from the functionaldesign, coding, unit testing, and debugging various PeopleSoftmodules Strong facilitation, communication and presentation skillswith tech and business audiences Leadership of others, in formaland/or informal organization lines Experience in appdevelopment/integration Resource and project management experiencehighly preferred Knowledge of SaaS applications like Oracle Fusionand Workday is a plus Education Bachelor s Degree in computerscience or related field Additional Requirements Strongrelationship building, influence skills and ability to productivelyinteract with all levels of leadership Ability tocreate/modify/communicate tech roadmap, and design/advocate forsolutions that align to existing roadmaps Sense of urgency, andability to problem solve on the fly Strong analytical andproblem-solving skills Strong verbal and written communicationskills


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