- Setting clearperformance goals and providing regular coaching feedback andtraining to enable continuous improvement.
- Monitoring and analyzing customer feedback surveys and metrics toidentify areas for improvement.
- Collaborating with crossfunctional teams to implement systemimprovements and new technologies to enhance customer support.
- Establishing (KPIs) for the customer serviceteam and tracking performance against targets generating regularreports on customer service metrics to senior management.
- Conducting regular audits and callmonitoring to ensure compliance with quality guidelines.
- Ensuring that all team members arewellequipped to handle various customer scenarios and challenges.
- From 5 to 10 years of experiencein Customer Service Management.
- Familiaritywith customer service software CRMs and other relevant tools tooptimize team efficiency.
- Excellentclientfacing and internal communication skills.
- Solid organizational skills including attention todetail and multitasking skills.
- Must be anatural and intuitive problem solver able to anticipate and takecorrective action selfmotivated.
- Proficientin using data to analyze customer service performance identifytrends and implement improvements.
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Real Estate Agent
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Asyan Properties Dubai, United Arab EmiratesAs a Real Estate Agent in Dubai, you will be responsible for representing clients in the buying, selling, and renting of properties within the vibrant real estate market of the city. Your primary objective will be to assist clients in achieving their real estate goals while provi ...
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Baytik Living Properties Dubai, United Arab Emirates**Full Job Description**: · **Baytik Properties is an innovative, empowering, high-achieving real estate agency, distinctive for its services of excellence and efficiency.** · JOB POSITION: · Baytik Living Properties is looking for an aspiring agent who will help the clients find ...
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Casttio Properties Dubai, United Arab Emirates**Job description** · Are you a passionate, driven individual with a knack for sales and a love for real estate? We're seeking a dynamic **Real Estate Sales Agent** to join our team · **Responsibilities**: · - Prospect and qualify leads through various channels · - Conduct proper ...
Real Estate Agent - Dubai, United Arab Emirates - Talent Pal
Description
About Our Client:
One of Saudis leading companies in theconstruction and finishing industries manufacturing highqualitynational products that meet international standards. It strives tosupply and sell a variety of products catering to local andregional markets at competitive prices.
Whatyou will do:
What they do expect from you:
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