Jobs
>
Abu Dhabi

    Manager - Technology Operations - Injazat - Abu Dhabi, United Arab Emirates - Talent Pal

    Talent Pal
    Talent Pal Abu Dhabi, United Arab Emirates

    5 days ago

    Default job background
    Description
    Overview: The opportunity
    The Manager of Technology Operations supports the Senior Manager of Technology Operations in designing controlling and managing the technical processes and operational integrity of the organisations cloud platform. They also oversee and coordinate the dayto day operations of the team ensuring the team meets its shortterm goals.
    Reporting to the Director of Technology Operations this position will assist in maintaining and managing the subset of cloud service environment including software deployment and upgrades system setup administration monitoring and configuration disaster recovery and routine update of services. Another important aspect of this position is supporting the operations and evolution of innovative newage cloud solutions at Core42 one of the UAEs fastest growing hightech AIcentric organisations.
    Core42 is the UAEs nationalscale enabler for cloud and generative AI combining G42 Groups expertise across multiple technology disciplines into a single platform for public sector and large enterprise transformations. Building on our capabilities as sovereign cloud and HPC specialist we bring generative AI cybersecurity professional and managed services expertise to enable nationalscale program deployments across industries. Responsibilities: People Management
    • Assist the senior management of Technology Operations with setting the overall direction of the team providing leadership mentoring and coaching direct reports.
    • Support the senior management of Technology Operations with establishing and communicating performance standards ensuring that the teams and individual KPIs for the L2 Operations team are in line with department business unit and Core42 strategic goals.
    • Oversee the performance of the L2 Operations team provide direction and guidance to the employees on achieving the teams objectives.
    • Engage with senior management of Technology Operations to identify opportunities to improve the teams performance.
    • Provide constructive feedback to direct reports and provide inputs to senior management of Technology Operations on performance of employees and areas requiring focus.
    • Coach & develop the team to achieve their potential.

    Functional
    • Support senior management with overseeing the functioning of cloud network data platform and technical offerings.
    • In collaboration with the Technology Engineering department support the department with the roll out new features to improve customer success across the Core42 platform.
    • Identify infrastructure dependencies integrations data flows and InfoSec requirements to plan and drive these dependencies at various stages of project.
    • Support the Senior Manager of Technology Operations with managing the report of infrastructure incidents and follow standard procedures for the escalation of unresolved issues to the appropriate stakeholders.
    • Assist in monitoring the change management incident management and problem management processes visvis response time quality productivity and ticket handling.
    • Collaborate with information security and operations team to identify and implement cloud platform gaps.
    • Support in the process of identifying sections technologyrelated needs that helps drive automation within the section and direct line of work.
    • Apply analytical research and problemsolving skills across various systems and situations including those that may be unfamiliar to address critical issues in line with Core42s code of ethics policies and procedures.
    • Work closely with the product owners and managers to ensure that systems are production ready.
    • Provide input towards budget preparation for the section to the Senior Manager of Technology Operations.

    Organisational
    Governance
    • Maintain awareness and adherence to the department/sections policies and procedures.
    • Ensure compliance of the team to the guidelines defined by division/departments such as HR legal risk and quality assurance in addition to Core42s framework and DoA.
    • Participate in the periodic audit of established policies and procedures.

    Management Reporting
    • Contribute to the development of periodic reports as requested by the department head.
    • Propose and recommend remedial activities to manage any quality or noncompliance issues that arise during the review of periodic reports.

    Personal Professional Development
    • Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work and in line with Core42s values/behaviors.
    • Engage in the performance appraisal process and reflect on the feedback and recommendations provided by the line manager for development.
    Qualifications: To qualify for the role you must have
    • A successful record of leading and cultivating a motivated and positive team culture along with a commitment to continuous improvement within Technology Operations (highly desirable).
    • Bachelors degree in Computer Science Information Technology Information Systems or equivalent field.
    • Minimum 10 years experience in a technical support engineering or operations environment along with a proactive problemsolving mindset.
    • Minimum 4 years managing and participating in largescale technical projects within core infrastructure including networking storage and computing.
    • Ability to make decisions under pressure manage resources efficiently and adapt to evolving technologies and industry trends are key attributes.
    • More than 2 years of experience in managing system engineering teams.
    • Indepth domain knowledge of cloud and broad scope of IT infrastructure technologies.
    What we look for If you are a performancedriven inquisitive mind with the agility to adapt to ambiguity you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customercentric solutions. Bias for action and a passion to conquer new frontiers in the AI space is at the heart of the Core42 community.
    What working at Core42 offers     Culture: An open diverse and inclusive environment with a global vision that encourages personal growth and focuses on groundbreaking industryfirst innovations. Career: Outstanding learning development & growth opportunities via structured training programs and innovative hightech projects. WorkLife: A hybrid work policy to strike the perfect balance between office and home. Rewards: A competitive remuneration package with a host of perks including healthcare education support leave benefits and more.
    If you can confidently demonstrate that you meet the criteria above please contact us as soon as possible.    This job has been sourced from an external job board.
    More jobs on
  • Talent Pal

    Manager - Technology Operations - Injazat

    1 day ago

    Talent Pal Abu Dhabi, United Arab Emirates

    Overview: · **The opportunity** · The Manager of Technology Operations supports the Senior Manager of Technology Operations in designing, controlling, and managing the technical processes and operational integrity of the organisation's cloud platform. They also oversee and coordi ...

  • Injazat

    Principal Solutions Architect

    1 day ago

    Injazat Abu Dhabi, United Arab Emirates

    Overview: · Injazat is on a mission to accelerate customer value The Go-to-Market (GTM) technology portfolio management team supports this mission through the development of a Go-To-Market (GTM) offerings that supports our GTM sales, pre-sales, post-sales for key consulting/advis ...

  • Injazat

    Manager - Partner Development

    6 days ago

    Injazat Abu Dhabi, United Arab Emirates

    Overview: · Define and execute Injazat's partner development strategy to drive growth and increase market share, assessing opportunities with new & existing partners, and driving strategic partnerships and alliances that contribute to the company's success. · **Responsibilities** ...

  • Injazat

    Manager - Service Delivery

    1 week ago

    Injazat Abu Dhabi, United Arab Emirates

    Overview: · Lead day to day service delivery for a cluster of clients, create, manage a systematic, process-driven approach to partner and outreach relationship management and evaluate partner performance, responsible for managing service governance and Service Excellence Assuran ...

  • Injazat

    Manager - Service Delivery

    3 days ago

    Injazat Abu Dhabi, United Arab Emirates

    Overview: · To be responsible for delivery of all high value and in-scope contracted services directly to one or more clients. Works closely with the Account Manager, Project Manager and Capability Managers, service lines, offerings, and Lines of Business (LOB). · **Responsibilit ...

  • Injazat

    Manager - Transformation Office

    3 days ago

    Injazat Abu Dhabi, United Arab Emirates

    Overview: · The opportunity · Looking for a quality-focused, multi-faceted and agile Manager - Transformation Office to lead and drive Injazat's Lean Six Sigma initiatives, helping the organization streamline & optimize its operations while enhancing customer delight. You will ge ...

  • Group 42

    Manager - Infrastructure and Network

    4 days ago

    Group 42 Abu Dhabi, United Arab Emirates

    Overview: · At Injazat, we understand the importance of #innovation, #entrepreneurship, and #partnership. We have a unique team of experts orchestrating an ecosystem of embedded tech partners, knowledge networks and #startup - to deliver new, large-scale digital platforms "born i ...

  • Injazat

    Project Manager

    1 week ago

    Injazat Abu Dhabi, United Arab Emirates

    Overview: · To lead project planning, budgets and methodologies. Manages a range of different HRMS projects. Defines project resources, performance reviews and post implementation evaluations. Takes ownership of the successful implementation of projects. · **Responsibilities**: · ...

  • Injazat

    Manager - Enterprise Incident Management

    1 day ago

    Injazat Abu Dhabi, United Arab Emirates

    Overview: · Enterprise Incident Management works closely with Client leadership, CFC teams and Injazat functions to ensure a comprehensive and proactive cyber defense functionality throughout corporate and business operations. The EIM Manager provides day-to-day management of hig ...

  • Injazat

    Project Manager

    1 week ago

    Injazat Abu Dhabi, United Arab Emirates

    Overview: · To lead project planning, budgets and methodologies. Manages a range of different projects. Defines project resources, performance reviews and post implementation evaluations. Takes ownership of the successful implementation of projects. · **Responsibilities**: · - Le ...

  • Injazat

    Manager - Infrastructure & Technical Operations

    1 week ago

    Injazat Abu Dhabi, United Arab Emirates

    Overview: · This role is to drive and ensure the technical assurance for AMS [Packed, Custom developed (Java,.net, etc.,), COTS & SaaS Application Support] and IMS operations. Some of the key process areas includes Service Introduction process, Major Incident management process, ...

  • Injazat

    Manager - Information Security - Governance - Cyber

    4 days ago

    Injazat Abu Dhabi, United Arab Emirates

    Overview: · Lead the development, implementation and management of information security policies and procedures for Core42 in line with applicable information security standards & regulations and maintain a robust management framework for information security compliance across th ...

  • Core42

    Senior Engineer

    3 days ago

    Core42 Abu Dhabi, United Arab Emirates

    Design, implement, and maintain enterprise Net-Sec infrastructure and multi-cloud platforms, including routers, switches, firewalls, Wireless and VPN solutions. · Supports the definition of project scope, plans, and deliverables including costings and implementation dates · Plan ...

  • Core42

    Manager - Cyber Defense and Security Governance

    1 week ago

    Core42 Abu Dhabi, United Arab Emirates

    Identify best practices in information security policies, processes and standards and recommend their adoption, when applicable, across Core42. · Ensure continuous engagement with information security regulators to keep up to date with the latest information security regulations. ...