Reservations Agent - dubai - IHCL

    IHCL
    IHCL dubai

    23 hours ago

    Description
    About IHCL Careers at IHCL


    Job Objective:
    The performance of this position affects guest satisfaction and an impression of the service the Hotel provides. This impression can lead to repeat business and reputation enhancements.
    Essential Job Tasks
    Answer incoming reservation calls promptly.
    Check availability of rooms and be able to decide on the room position availability.
    Take down FIT reservation with all details on the computer.
    Modify and cancel reservations on the computer as necessary.
    Confirm waitlist or send a reply for a reservation as necessary.
    Sort out and file reservation correspondence.
    Upsell the rooms.
    Have a thorough knowledge of the establishment policies, especially regarding room bookings.
    Handle vouchers and advance payments.
    Reply to queries from guests regarding their reservation.
    Handle third party payment against room reservations.
    Download and print LHW and U tell bookings/ GDS and website bookings.
    Maintain a proper file of all the documents.
    To use e-mail for necessary correspondence and where applicable.
    To follow the entire reservations process according to the Genesis standards.
    Adhere to personal grooming as per standards laid down by the hotel.
    Ensure that uniform is clean and well ironed.
    Required Qualifications

    Work Experience:
    Minimum one year work experience in Reservations.

    Languages Needed in Position:
    English, Arabic.
    Key Interfaces
    External
    Internal
    Behavioural Competencies
    Effective Communication
    Resilience
    Accountability
    Teamwork
    Judgement & Analysis
    Learning Agility
    Equal Opportunities Employment at IHCL
    #J-18808-Ljbffr

  • Only for registered members Dubai, Dubai

    This is a full-time on-site role for a Reservation Agent located in Dubai. The Reservation Agent will be responsible for managing bookings. · ...

  • Only for registered members Dubai

    · ...

  • Only for registered members Dubai

    +Job summary · +As a Reservations Agent, you will serve as a primary point of contact for guests,+utilizing market trends to optimize revenue while ensuring a gracious and seamless booking experience.+ ...

  • Only for registered members Dubai

    The Reservations Agent will effectively and efficiently manage guest and customer inquiries and maximize revenue opportunities through making reservations efficiently. · ...

  • Only for registered members Dubai

    A reservations agent at JW Marriott Marquis Hotel Dubai will respond to guest calls emails and reservation related inquiries process room reservations changes cancellations apply upselling techniques handle Marriott Bonvoy requests coordinate with Sales Data Administration and Ac ...

  • Only for registered members Dubai

    This role handles all customer inquiries related to room reservations with a strong focus on revenue maximization quality service and brand standards. · ...

  • Only for registered members Dubai, Dubai

    This is a full-time Reservation Agent (Arabic Speaker) role based in Dubai to handle daily reservation tasks including responding to inquiries and managing bookings.Follows up the administration of reservations thoroughly. · Presents the brand and/or Group's loyalty programme to ...

  • Only for registered members Dubai, Dubai

    As reservations agent you will assist guests to make room reservation and provide excellent customer service. · ...

  • Only for registered members Dubai, Dubai

    A Reservations Agent with Waldorf Astoria Hotels and Resorts is responsible for managing guest bookings and inquiries to deliver a seamless and personalized experience to our guests while optimizing occupancy and revenue. · ...

  • Only for registered members Dubai, Dubai

    As a Hotel Reservation Agent, you will be responsible for ensuring a seamless and exceptional guest experience by handling reservations, inquiries, and requests with the highest level of professionalism and customer service. · Previous experience in hotel reservations or a simila ...

  • Only for registered members Dubai

    We are looking for a Reservations Agent to support sales and marketing operations by managing guest reservations, inquiries, and loyalty program requests. · ...

  • Only for registered members Dubai

    We are seeking a Reservations Agent to provide exceptional service to our guests. · ...

  • Only for registered members Dubai

    A reservation agent is needed for a hotel in Dubai with strong communication skills and good command of English. · ...

  • Only for registered members Dubai, Dubai

    This role handles all customer inquiries related to room reservations with a strong focus on revenue maximization quality service and brand standards. · Understand and apply the key principles of ACCOR's Pricing Strategies and Revenue Management including Retail Corporate Leisure ...

  • AccorHotel Dubai - United Arab Emirates

    +This role requires excellent communication skills and attention to detail in a fast-paced environment. · +Process all reservation queries, changes and cancellations received by phone, email or internally. · Maintain knowledge of the hotel product and rates. · ...

  • Only for registered members دبي

    As a Reservations Agent you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service assisting with booking inquiries and ensuring accurate efficient reservation processes. · ...

  • Only for registered members Dubai Full time

    We are seeking a professional and detail-oriented Reservation Agent to manage bookings, reservations, · cancellations · and client inquiries for our travel and tourism operations in Dubai.This role is ideal for candidates looking for Reservation Agent jobs in Dubai, · Travel Cons ...

  • Career Maker Consultant BPC Dubai, United Arab Emirates

    We are currently seeking a Reservation Agent to join our dynamic team. This position plays a crucial role in managing guest bookings and providing excellent customer service to ensure memorable guest experiences. · High school diploma or equivalent; further education in hospitali ...

  • Only for registered members Dubai

    A Reservation Agent will handle reservations inquiries and requests with professionalism and customer service. The role requires excellent communication skills multitasking in a fast-paced environment. · ...

  • Only for registered members Dubai

    We are currently looking for a Reservations Agent to join our team at SUSHISAMBA. The Reservations Agent will effectively and efficiently manage guest inquiries and customer requests, while maximizing revenue opportunities through accurate and professional handling of reservation ...

  • Only for registered members Dubai

    +Job Summary · Bâoli Dubai is a glamorous dining and nightlife destination inspired by the French Riviera.++Manage reservations accurately via phone, email, WhatsApp, · Instagram, and other approved channels in line with SOPs · ...

Jobs
>
Reservations agent
>
Jobs for Reservations agent in Dubai