- Lead, mentor, and motivate thecustomer service team to deliver exceptional service and achieveperformance targets.
- Develop and implementcustomer service policies, procedures, and standards to optimizeefficiency and effectiveness.
- Monitor andanalyse customer service metrics, identify trends, and implementstrategies to improve performance and customersatisfaction.
- Establish and maintain strongrelationships with key stakeholders, including internal departmentsand external partners/vendors.
- Serve as acustomer advocate within the organization, championingcustomer-centric initiatives and driving a culture of customerfocus.
- Develop and execute training programs toenhance the skills and capabilities of the customer serviceteam.
- Proactively address customer escalationsand resolve complex issues in a timely and satisfactorymanner.
- Stay abreast of industry trends andbest practices in customer service, incorporating new ideas andtechnologies to enhance our serviceofferings.
- Collaborate with cross-functionalteams to identify opportunities for process improvement and driveinitiatives to streamline operations and enhance the customerexperience.
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Customer Service
1 week ago
International Market Group for General Services Abu Dhabi, United Arab Emirates**JOB PURPOSE**: · Directly reporting to Commercial Manager, responsible of acquiring new business from new and · existing customer and ensuring customer requirements are met at the highest level of quality. · **DESCRIPTION**: · - Conduct intensive and structured prospecting for ...
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Customer Service
1 day ago
Legacy Group Services - HR Consultancy Abu Dhabi, United Arab EmiratesPosition:_ **Customer Service - Italian Speaking** · - Job location_**: Abu dhabi** · - Nationality_**: Any** · - Experience: _**2-3 Years similar experience.Customer care/ Receptionist/Secretary from any field.** · **Job Types**: Full-time, Permanent · Application Question(s): · ...
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Customer Service
2 days ago
fine home real estate Abu Dhabi, United Arab EmiratesCustomer service employee · It provides immediate support to the customer and helps him solve any problem he faces and answers all the inquiries he asks about · The most important tasks required by the job: · Resolve individual customer issues, uncover improvements, and troublesh ...
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Customer Service
1 week ago
sensetime Abu Dhabi, United Arab EmiratesPreference will be given to the applicant who can join immediately and those who have a sales and customer service experience with photography Knowledge. · **Experience**: · - customer service: 1 year (preferred) ...
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Customer Service
5 days ago
Innovative beauty and wellness Abu Dhabi, United Arab EmiratesRecruiting a customer service female, for a ladies beauty salon and therapy treatment, applicant must has experience in telephonic marketing, sales promoting, Providing customer service support and responding to customer inquiries about having experience in designing graphics wi ...
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Customer Service
5 days ago
Buyutna Property Management Abu Dhabi, United Arab EmiratesLooking for customer service coordinator **(Female Arabic Speaker and English) **with experience in real estate in the UAE, inquires follow up with the clients, arrange viewings, Negotiate prices with owners, Those who find themselves fit the conditions send their CV to the mail, ...
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Customer Service
1 week ago
Metropolitan Premium Properties Abu Dhabi, United Arab EmiratesDuties & Responsibilities · - Do inbound and outbound calls to receive client's inquiries and get feedback on our service from clients. · - Prepare and send client's feedback report. · - Prepare feedback reports for each agent, regarding actions in CRMs to be given to training an ...
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Customer Service
1 week ago
Nehal Hotel Abu Dhabi, United Arab Emirates**duties**: · - Open and maintain customer accounts by recording account information · - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting c ...
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Customer Service
3 days ago
El Barza Trading Abu Dhabi, United Arab EmiratesExcellent verbal and written communication skills. · - Computer Literate · - Ability to handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution · - Ability to adapt quickly, multi-task, prioritize, and mana ...
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Customer Service
5 days ago
El Barza Trading Abu Dhabi, United Arab Emirates*Excellent verbal and written communication skills. · *Good knowledge of relevant computer programs & telephone systems. · - Outstanding skills with the ability to resolve issues and address complaints*Excellent verbal and written communication skills. · *Good knowledge of releva ...
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Customer Service
10 hours ago
Bin Jamal Recruitment Services Abu Dhabi, United Arab EmiratesRequisitioning supplies from stock and sending orders to production departments and other firms · - Confirming completion of orders and compliance with details specified, signing tally sheets and attaching to checked items · - Receiving and checking purchase requests against inve ...
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Customer Service and Marketing
2 days ago
Nano Technologies Company Abu Dhabi, United Arab Emirates**Customer service representative duties**: · - Open and maintain customer accounts by recording account information · - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to ...
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Customer Service Representative
10 hours ago
Wedujj Group LLC Abu Dhabi, United Arab Emirates**About Us**: · Wedujj Solutions is an innovative technology firm specializing in eCommerce, Office Automation, Mobile Development, and Website Development. Our dynamic team, versed in ASP.Net, PHP, SharePoint, Android, iOS, and Windows, is dedicated to exceeding client expectati ...
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Customer Service Representative
2 days ago
bankfab Abu Dhabi, United Arab EmiratesPart-time · - Sub Division: Group Operations · - Division: GCOO · **Company Description**: · - Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to ...
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Customer Service Representative
1 week ago
ADIB - Abu Dhabi Islamic Bank Abu Dhabi, United Arab EmiratesCustomer Service Representative · **Role: Customer Service Representative** · **Location**:Yas Mall Branch, Abu Dhabi** · **Role Purpose**: · To welcome and greet incoming customers and guide the customers to the service points so as to deliver quality service while projecting AD ...
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Customer Service Representative
10 hours ago
C D General Trading LLC Abu Dhabi, United Arab Emirates*Job Title:* Customer Service Representative · *Location:* Abu Dhabi, UAE · *Job Description:* · As a Customer Service Representative, you will be the first point of contact for our customers, delivering professional customer support and driving customer satisfaction to new heigh ...
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Customer Service Representative
1 week ago
TOTALCARE MOBILE REPAIR Abu Dhabi, United Arab EmiratesA customer service representative is responsible for maintaining a positive, empathetic, and professional attitude toward customers at all times. They respond promptly to customer inquiries and communicate with customers through various channels. They acknowledge and resolve cust ...
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Customer Service Agent
1 week ago
Morafiq Aviation Services LLC Abu Dhabi, United Arab Emirates2 years of Call Centre experience · - Fluency in English and Arabic is a must. · - Customer orientation to provide excellent service and resolve any customer queries. · - Good listening and communication skills. · - Ability to work in shifts. · - Contact Center/Hospitality indust ...
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Customer Service Representative
10 hours ago
TFE Abu Dhabi, United Arab EmiratesCustomer Service (Arabic Speaker) with minimum two years of experience in UAE · **Salary**: AED5, AED6,000.00 per month · Ability to commute/relocate: · - Abu Dhabi: Reliably commute or planning to relocate before starting work (required) · **Experience**: · - customer service: 1 ...
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Customer Service Executive
1 day ago
Origin International Management Abu Dhabi, United Arab EmiratesServe as the building host; welcoming persons approaching or passing by the information booth. · - Ensure customer service is conducted in a courteous and professional manner to customers and all other employees. · - Provide accurate information as requested by customers at the d ...