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    Officer - Central Operations Job - National Bank of Fujairah - Dubai, United Arab Emirates - Talent Pal

    Talent Pal
    Talent Pal Dubai, United Arab Emirates

    5 days ago

    Default job background
    Description
    Officer Central Operations Job Work location: Dubai
    Preferred Candidate: National Only

    Job Purpose

    To provide back office operational support with a view to achieving timely and accurate delivery of service in line with banks laid down procedures polices and service level agreements.

    Key Accountabilities

    To carry out a range of processing and verification functions ensuring that the work assigned has been completed within specified timelines and accurately in line with all specified internal and external guidelines policies procedures and rules.
    • Respond to internal and external customers promptly and courteously always providing adequate clarification on the information being given.
    • Undertake other duties at a similar level when required.
    • Undertake duties at a higher level as required when requested by line management
    • To make suggestions as appropriate to improve the efficiency and effectiveness of the Banks procedures
    • Resolves process problems and trouble shoots and performs verification/investigation of information outside normal procedures.
    • Immediate escalation to the Manager Operations of any breach risk or loss event suspected.
    • Perform user acceptance testing pertaining to operations
    • Perform business continuity recovery team activities
    Other Accountabilities

    Other Accountabilities

    Job Context

    Education

    A minimum bachelors degree in a business related field or equivalent

    Experience and Skills

    Work Experience:
    A minimum 3 years prior experience in banking operations.
    Specialist Skills/Competencies Required for the Role
    Basic computer skills
    An understanding of AML within the UAE and Central Bank regulations relating to transactional processing
    Good English language aptitude

    Technical Competencies

    Customer Service Service DeliveryAdvanced
    Transaction Processing and Control Service Delivery Advanced
    Data ManagementService DeliveryProficient
    Product Knowledge and Documentation Service Delivery Proficient
    Core and Regulatory Banking SystemsService Delivery Proficient
    Process ReengineeringService DeliveryBasic
    Policies and ProceduresService DeliveryAdvanced

    Behavioural Competencies

    Change and Innovation Basic
    Evaluating and Solving Challenges Basic
    Results Orientation Basic
    Working and collaborating with others Basic Job ID 2377 This job has been sourced from an external job board.
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