Ivan Minakov

I am a head waiter who loves my job and the customers, working to the best of my ability, knowledge and many years of experience in the hospitality industry. My main task is to satisfy the individual needs of the customers, to make their experience inimitable and unique.
I have 5 years experience as a head waiter (fine dining restaurant including) and 7 years in the bar industry.

Employment History
Head Waiter, Restaurant Argentina Grill, Dubai, UAE
October 2021 — December 2022
• ImaintainahighlevelofetiquetteandservecustomersandVIPcustomers professionally and individually.
• Collaborative, thoughtful team leader with clear, comprehensive and directive leadership.
• Preparation and control of the preparation of the workplace for work.
• Advising customers on the menu, taking orders from customers for food or
drinks.
• Increase sales with additional and cross sales to customers.
• Serve food or drink to customers and cook or serve show dishes at the
tables.
• Contactcustomerstomakesuretheyareenjoyingtheirfoodandtakeaction
to fix any issues.
• Cleaning tables during and after meals or drinks.
• Accepting payments from customers in cash/card.
• Schedulingtheworkofthefrontteamanddrawingupworklocationsforthe
current day.
• Controlandorderingofleftoversinthewarehousefortheneedsofwaiters.
• Training front staff on service standards, kitchen menus and bar menus.
Waiter, Restaurant Argentina Grill, Kharkiv, Ukraine
June 2020 — October 2021
Head Waiter, Hotel Bellevue 5*, Dubrovnik, Croatia
May 2019 — March 2020

Head Waiter, Hotel Premier Palace 5*, Kharkiv
March 2016 — May 2019
• ImaintainahighlevelofetiquetteandservecustomersandVIPcustomers professionally and individually.
• Collaborative, thoughtful team leader with clear, comprehensive and directive leadership
• Preparation and control of the preparation of the workplace for work
• Advising customers on the menu, taking orders from customers for food or
drinks.
• Increase sales with additional and cross sales to customers.
• Serve food or drink to diners and cook show dishes at the tables
• Contactcustomerstomakesuretheyareenjoyingtheirfoodandtakeaction
to fix any issues.
• Cleaning tables during and after meals or drinks
• Accepting payments from customers in cash/card
• Training front staff on service standards, kitchen menus and bar menus.
Bar Manager, Fat Goose Pub, Kharkiv, Ukraine
February 2014 — March 2016
• Ensuring the smooth operation of bars.
• Conclusion of profitable deals with suppliers of bar products.
• Bar sales analytics, cost control of bar products.
• Bar charting beverage and cocktails.
• Bar team management.
Head Bartender, Restaurant Barbaris, Kharkiv, Ukraine
December 2011 — January 2014
Bartender, Compas Night Club, Kharkiv, Ukraine
January 2009 — December 2011

Bachelor, KHARKIV INSTITUTE OF TRADE AND ECONOMICS of Kyiv National University of Trade and Economics, Kharkiv, Ukraine
September 2009 — May 2013
Service Sector, Hotel and Restaurant Business,