Milton Fernandes

A passionate professional, experienced in leading, managing, and collaborating with teams to deliver smart innovative solutions with excellent success results. Currently available locally for challenging projects with operational experience.

Professional Summary

• Confident decision-maker as an effective player with interpersonal and mentoring skills
• Talented, high-performing goal achiever with efficient and effective risk identification 
• leads a team with strategizing and direction for growth and value, implemented start-ups
• Experience in designing & deploy projects worth $10 Million in secure cloud environments
• Managed teams in IT departments of networks, applications, and Cloud Infrastructure
• Proven expertise in disaster recovery, infrastructure design, implementation of systems 
• Project manager and integrator for complex critical  Data Centers infrastructures premises  
• Experienced in managing projects with service delivery of applications for millions of users
• Experienced in cyber security solutions provider for mobile, e-commerce, critical risk devices
• Proven expertise in recovering burnt infrastructure and restoring the business environment.
• Proven archiver to recover and raise a business company in New Zealand to be on the top of the list with a record performance of $20 Million growth in less than 6 months from destruction.

CAREER HISTORY 

Operational Manager

Silza Telecom Pvt. Ltd. Vasco-da-Gama, Goa, India.                                                                  Jan 2020 – to present.

• Managing a team on IT services, IT architecture, and technology delivery and operations, as a strategy consulting firm for high performance and technology leverage in the business. Enabling the growth after discussing plans with Directors.
• Designing, Planning, and implementing business start-up projects with budgeter negotiations with vendors on products.
• IT consultant providing solutions through terms on directions of business leaders, like Ministers, CIOs, etc, & executives.
• Overseeing team performance, on sales and IT Services for ISPs. Besides integrating connectivity to schools & colleges. 
• Supported the team in video editing, enhancements of data, and content capture to stream on live feeds and channels.
• Designed Media streaming for news media and educational content used for Radio, TV broadcast & live webcasting.
• Implemented cloud-based virtual marketing.  Creation of visual identity brand along with standards & strategy for growth. 
• Led Client relationship plan with digital marketing strategy and sales team to attain success and generate revenue
• Created a roadmap for future capacity and service plans to increase revenue with reduced investment.
• Developed solutions to complex issues with Proof-of-Concept POC to develop, test, produce implement, and support.
• Designed and developed cloud architectures on Rackspace AWS, AZURE, & VMware to manage security considerations.
• Designed and deployed 8 enterprise data canter infrastructures having complex scalability and redundancy to the cloud. 
• Deployed, sophisticated migration services with support and management for a legacy traditional server environment.
• Managed Servers on Windows, VMware, Red Hat, and Cisco UCS solutions in large enterprise-wide networks.
• Implemented Application Solutions on Active Directory access for VMware, Citrix, Exchange, IIS, .NET, etc.
• Executed risk-based audit and vulnerability Management on Application, infrastructure, and environment
• Lead the lifecycle process of planning, testing, Verification, Validation, and compliance monitoring
• Implemented large multi-terabyte database projects on Oracle, platforms, and Big Data with disaster recovery solutions.
• Assisted organizations to develop plans around large complex IT projects with cost/benefit modeling on migration plans.

Director 

Virtual I-Net Ltd., PO No 11578, Wellington, New Zealand.                                                   Jul 2017 – Nov 2019

• Responsible for designing future technology architectures to achieve strategic technology with planned roadmaps.
• Supported Infrastructure-as-a-Service providers on platforms of Rackspace, Revera, and Amazon Web Services.
• Promoted, and reviewed technical documents for New Zealand Government clients on architectural designs, having managed network services using my expertise in the cloud for SaaS, IaaS, CaaS, PaaS, DaaS, UCaaS & TaaS.
• Designed & set up storage on Netapp NAS environments to manage Microsoft SQL and Oracle RAC clusters.
• Designed, deployed, managed, and administrated VMware ESX with VDI solutions utilizing VMware and Linux.
• Managed Disaster recovery solution with multiple disk and tape libraries, with over 1PB of archived storage effectively reducing operating costs by $300,000 per year. Provided Big Data solution for each site on Oracle.
• Implemented VTL solutions from Confidential Data Domain with high-speed backup and recovery for multiple locations. 
• Deployed wireless Guest registration solutions for mobile devices, Apple devices, laptops, VOIP phones, etc.
• Establish vendor relations for POC (Proof of Concept) testing, vendor negotiations, and technology product selection.
• Excellent customer relationship skills with a strong ability to communicate effectively orally and in writing.
• Reviewed and recommended updates for business analysis to ensure they are in line with best practice 
• Assisted Project Management with the creation of schedule, workflow, and engagement of third-party clients
• Collaborated with vendors to integrate security solutions on Riverbed, Checkpoint, and other Networks products. 
• Developed cyber security policies to implement procedures and led investigations of security incidents.
• Designed access groups, rules, and network redundant structures for security services for different teams. 
• Designed and Integrated Cloud hosting with networking services for applications, email, and network access
• Integrating and Analysing services on Cloud with local co-location (Revara NZ), Rackspace, AWS.

Enterprise Solutions Architect – Contract role.

Transpower New Zealand Ltd., 96 The Terrace, Wellington.                                              Apr 2017 to Jul 2017

• Provided a detailed end-to-end design document for Network & Security Packet Capture - for identification of performance and service impacts. (Containing penetration and vulnerability testing)
• Provided network solutions relating to the migration of routing and switching services into the cloud 
• Managed teams on MPLS network connected to vendors equipment of F5, Cisco & Nokia
• Designed integration and migration of Smart Metering on Cloud SAN databases & mainframes server
• Provided the documentation for the migration of services from server environment to virtual Data Centre
• Provided decommissioning and implementation plan for migration of networks, servers, and devices to new equipment on storage and switching environment. Improved Security with troubleshooting & investigations. 
• Reviewed and recommended updates for business analysis to ensure they are in line with best practice 
• Assisted Project Management with the creation of schedule, workflow, and engagement of third-party clients
• Collaborated with vendors to achieve the best-integrated solutions on Riverbed, Checkpoint, and other Network security products, to deliver the best value and product performance to the business. 
• Cloud migration from Cisco, Nexus SAN switches, Cisco NAM, VPN solutions, load balancers, and Cisco Firewalls/ASA

Network Architect – Contract role

Ministry of Foreign Affairs & Trade (MFAT), 195 Lambton Quay, Wellington, NZ.             Oct 2016 to Mar 2017

• Develop & review risk-based audit & engagement lifecycle plan for IT & cyber security infrastructure
• Provided feedback and recommendations on MFAT’s document for Global WAN & SD-WAN strategy 
• Designed high-level document to allow secure management access to virtual data center environment
• Updated technical architecture document to manage device access to MFAT’s remote POST offices
• Led technical discussions with senior executives and stakeholders to drive business plans to eliminate risk on deployment.
• Reviewed and recommended updates to the design document on Recovery Point for Virtual Machines
• Provided recommendation on DR services design plan on software-defined datacentre
• Reviewed MFAT’s network and security design documents on virtual datacentre
• Reviewed logical build of TMG array and management to understand network access rules
• Reviewed documentation on development, validation, training, and infrastructure design on: -
• Vendors’ access zone (VAZ) infrastructure details design
• MFAT’s OAE Broker Infrastructure detail design on Skype for Business integration
• FTP infrastructure, Network inter-connect of client access in LTE and ODI environments
• Fortigate firewall solution for POST on OBS network and secure Wi-Fi access at sites

Technical Delivery Manager - Contract 

Spark Digital Ltd., 42-52 Willis Street, Wellington, NZ.                                                          Feb 2015 – Sep 2016 

• Managed key business accounts worth over $70 Million for the government “Ministry of Social Development”
• Managing the operational changes, and teams, and reviewing technical documentation & design solutions 
• Managed the engagement of virtual teams and external third parties to meet SLA commitments
• Improved technical service delivery to clients focusing on efficiency and service resilience
• Recommended technical solutions for critical business applications to reduce risk.
• In collaboration with development teams, Executives, Architects, and Business Analysts developed technical docs.
• Supported complex and cross-functional platforms and application implementation and operations

Senior Network & Security Engineer- Consulting Contract

Unisys NZ Limited, The Terrace, Wellington CBD, NZ                                                             Jun 2014- Jan 2015

• Designed high-security architecture with policy and rules for Government client “Inland Revenue”.
• Identified traffic flow from different servers, designed a lock-down of networks to and from Data Centres of IRD networks with security access via Checkpoint gateway. Created monitoring and reporting policies via Smart Console 
• Designed & created secure access that integrated policies & access to manage NESA, PCI DSS, Swift, VAPT, etc.
• Identified and managed security risk and provided recommendations to improve the Unisys network.
• Designed and built Checkpoint monitoring solutions for the identification of attacks, threats, etc. 
• Managed & monitored environment using HP OpenView, Tivoli TSM, OP-Manger, Nagios, Checkpoint SmartView
• Experienced in implementing Microsoft Application Solutions in large-scale deployments

Global Network Engineer- Perm / Fixed term

Trimble Navigation Limited Middleton, Christchurch, NZ                                                        Nov 2011- Mar 2014

• Managed the IT team during an earthquake disaster on Network operation for 8 offices in the Asia Pacific region. 
• Aligned Business vision from CFO and Directors on Network Operations managing the Asia Pacific offices.
• Led the global network team on WAN optimization with integrated network design on Cisco NEXUS & Riverbed. 
• Designed Operational Infrastructure Architect using cloud and co-location DC with complete re-build and of office network & Data Centre, having to restore old network connectivity, after Christchurch earthquake & fire (2011). 
• Designed and managed corporate network and security firewalls policies for wireless, video, voice, and data 
• Managed and integrated satellite offices & mobile GPS devices on secure VPN access to offices.
• Managed projects on the new building infrastructure connecting 8 offices in the Asia Pacific region.
• Designed & built core networks on dual Cisco 6509 with distributed virtual data center architecture.
• Integrated outsourcing cloud-hosted services on Rackspace and Google cloud & Amazon (AWS) with Local DC.

Senior Network Engineer – Fixed-term contract.

New Zealand Police, Porirua Wellington, NZ                                                                            Oct 2009 - Oct 2011

• Project managed the planning and upgrade of WAN and LAN hardware on 600 switches and 250 routers across NZ. 
• Upgraded Data Centre connectivity with backup on Radio Network (RIN) and satellite network access. 
• Supported and trained team on network operations, monitoring tool creation & troubleshooting.
• Managed and provided consultancy on information security strategy, policy, and architecture as an escalation point.
• Managed IT team services for computer networks & desktops along with the system and hardware support services.
• Implemented and managed confidential storage arrays (VNX, VMAX, Atmos, Data Domain, & Recover point)
• Replacing and upgrading the BGP, and OSPF routing tables and building MPLS VPN site-to-site encryptions tunnels  
• Multiple hands-on experiences in fast business deployment, having collaboration skills with internal partners and vendors.

Post Graduate Master’s Research scholarship student.

The University of Reading, Reading, UK                                      Oct  2007 - Jul 2009                                                                                

• European Commission scholarship for my Master’s degree in Advanced Computer Networks and  E-business technologies was awarded to me with full funding at 3 universities in Greece, Spain, and United Kingdom.
• Performed extensive vulnerability analysis, network security testing on B2B and B2C application, and System and network penetration and wrapper testing. Risk identification using tools (Nessus, Snort, etc.) cyber ethical hacking.
• Designed and implemented enterprise-wide security on PKI, identity management, anti-virus, anti-spyware, centralized updates, patch management, and single sign-on over IPv6 mobility project

Network Engineer – Fixed-term Contract

Met-Service Ltd. Salamanca St, Wellington, NZ                                                                                     Mar 2007- Sep 2007

• Designed project implementation and as-built plan for the new data center environment. 
• Upgraded legacy network with latest network technologies and redundancy on VOIP with SIP trunk.
• Managed the implementation of services and upgrade of switches, firewall, and F5 access controls.
• Designed and built multicasting media server stream for video and data collection service.
• Designed the migration of legacy technology protocols to IP networks with reported data translation.
• Designed and built a monitoring environment on SNMP, MIB, and jitter probe responders and access controllers

Network Engineer – 3 months Contract
Health Intelligence (HIQ), Wellington, New Zealand                                                                Feb 2007- Apr 2007 

• Contracted to upgrade Linux, Windows servers & network equipment on switches, routers, firewall, etc.
• Assisted in different networking projects on wireless with fiber network connectivity for Citrix environment.   
• Designed the migration of legacy technology protocols to IP networks with reporting and data translation.

Network Engineer – Contract 

AT & T Global Network Services, Portsmouth, U K                                                                            May 2006- Jan 2007

• Project manager & network engineer for building the business network in Europe, the Middle East, and the USA.
• Planned & designed MPLS and VOIP solutions and implementation and created documentation on international networks
• Ability to work with multiple teams and fit solutions to disbursed diverse technical and organizational constraints.
• Broad knowledge of architecture domains, including business, application, data, infrastructure, and security architectures.
• Develop and document procedures and policies for infrastructure architecture, design, implementation, and tracking.
• Skilled to explain complex problems to a non-technical audience as a leader in communication & presentation with teams. 

Senior Network Engineer – Full-time permanent 

DTS Ltd. Wellington, New Zealand.                                                                                     Feb 2005- Apr 2006

• Designed & built Broadband service on DSL and wireless with billing on Linux Radius server.
• Managed and planned ISP network and server environments for Cable, Wireless and DSL, etc.
• Managed ISP routing tables, DNS services, web hosting, mail services, and network traffic accounting.
• Web hosting environment using Linux and Windows with AD policy controls for storage & Backup RAIDs. 

Senior Manager – Full-time permanent

Soutech Systems. Vasco-Da –Gama, Goa. India.                                                     May 1998- Jan 2005

• Managed a team of skilled specialists and was responsible for growing the business for clients using international network connectivity. Provided electronic billing and accounting solutions, development, ERP, and networks.
• Provided pre-sales solutions for call centers & business infrastructure, achieving great sales targets. 
• Designed and built fiber optic connectivity for high-profile clients to provide strong media network service. 
• Assisted developed solutions for hospitality for major hotels in providing excellent customer support services. 

EDUCATION

Juniper Network Certified Internet Associate JNCIA     Juniper Networks Int.                         Nov 2009

Post Graduate in Networking Credited Certification      University of Reading, UK                   Aug 2009

Cisco Certified Network Professional - CCNP               Cisco Systems Int.                                Mar 2009

Cisco Certified Network Associate - CCNA                  Cisco Systems Int.                                 Feb 2006

Bachelor’s in Computer Application - BCA                  MS University, India                                 Nov 2002

Diploma in Electronics and Computer Hardware Technology ITI, India.                                    Oct 1995