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Abu Dhabi

    Food Beverage Coordinator - Abu Dhabi, United Arab Emirates - Anantara Hotels Resorts & Spas

    Anantara Hotels Resorts & Spas
    Anantara Hotels Resorts & Spas Abu Dhabi, United Arab Emirates

    1 week ago

    Default job background
    Description
    • To work as a team with colleagues, to ensure timely service and a smooth-running operation.
    • To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
    • To perform every guest interaction in a friendly and welcoming manner
    • To maintain professional telephone etiquette and a perfect understanding of reservation's policies and procedures.
    • To be completely familiar with the services offered in the restaurant and throughout the hotel.
    • Liaise with all comments and feedback from the guest. Compile and share to the entire department for improvement.
    • To prepare monthly and all reports required as necessary.
    • Closely monitor and prepare department attendance and overtime reports.
    • Coordinate with all the sections in the submission and implementation of training programs.
    • Handle and control all collaterals and printing materials of the department to ensure that it complied to standards, menu spellings, logos and each sections practice in utilizing resources and cost saving.
    • To attend required briefings and meetings within the department and ensure all points are properly documented.
    • To perform other responsibilities as assign by the management.
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