Jobs
>
Dubai

    Director IT Operations - Dubai, United Arab Emirates - Concentrix

    Concentrix
    Concentrix Dubai, United Arab Emirates

    3 days ago

    Default job background
    Description

    About the job

    Job Title:

    Director, IT Operations

    Job Description

    Your Journey at Concentrix + Webhelp Starts Here:

    At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.

    We cannot achieve this vision without you

    If you have an interest in improving our performance for the world's best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across all our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you.

    • Are you ready to reimagine the world?
    • Does working for a company who invests in the future and is inspiring in the marketplace intrigue you?
    • Are you bold in your decisions, and do you have contrarian views on how to run a business?

    Concentrix + Webhelp provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

    In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of CX.

    We're a remote-first company looking for the absolute best talent in the world.

    Essential Functions/ Core Responsibilities

    You will report to Sr Director for IT Latam Operations

    • Meet Regional team and requirements and secure approval from global ITS organizations.
    • Accountable to enforce the ITS governance standards
    • Responsible for end-to-end ITS delivery
    • Resolve Internal Client Escalations of ITS Issues across geographies and time zones.
    • Manage Expansion and Transition simultaneously.
    • Complete the ongoing transition and delivery management of ITS based projects to support industry and regulatory compliance.
    • Lead enterprise asset management for all ITS assets including hardware and software inventory, patch management, in the assigned geography.
    • Manage asset refresh practices, surplus utilization approaches, and license compliance programs to utilize capital and operating funds together with Finance.
    • Evolve incident management practices to lead the resolution and communications surrounding key incidents within the enterprise.
    • Manage all clients/user's escalation in resolving Services issues.
    • Manage Clients ITS local relationship related to Projects, Services Changes and Security compliance.
    • Accountable to recommend the best Solution to meet the client requirements and the Global ITS guidance.
    • Accountable to manage the local and the Global priorities. Capable to work in a cross-functional and matrixed structure.
  • Robert Walters

    Project Operations Director Industrial Area

    6 days ago

    Robert Walters Dubai, United Arab Emirates

    Perfil · Formação emEngenharia Civil ouMecânica; · Pós-graduaçãoem Gestão de Projeto (FatorPreferencial); · Experiênciamínima de 8 anos na coordenação deProjetos Industriais de grandedimensão; · Evidência decapacidade de Business Development; · Capacidadede resolução deproblemas; ...

  • Robert Walters

    Project Operations Director Industrial Area

    1 week ago

    Robert Walters Dubai, United Arab Emirates

    Perfil · Formação em Engenharia Civil ou Mecânica; · Pós-graduação em Gestão de Projeto (Fator Preferencial); · Experiência mínima de 8 anos na coordenação de Projetos Industriais de grande dimensão; · Evidência de capacidade de Business Development; · Capacidade de resolução de ...

  • CHARTERHOUSE MIDDLE EAST

    Director - Operations

    1 week ago

    CHARTERHOUSE MIDDLE EAST Dubai, United Arab Emirates

    This is a great opportunity to join a growing company that has a strong reputation throughout the Middle East. The Director of Operations shall have multiple responsibilities including leading and mentoring high-performing teams, building relationships with key stakeholders, impl ...

  • Charterhouse Middle East

    Director of Operations

    4 days ago

    Charterhouse Middle East Dubai, United Arab Emirates

    As the Director of Operations, this role ispivotal in ensuring the seamless functioning of the hotel'svarious departments. Responsibilities will involve overseeing dayto day operations, implementing strategic initiatives, andupholding the highest standards of guestsatisfaction. · ...

  • Charterhouse Middle East

    Director of Operations

    5 days ago

    Charterhouse Middle East Dubai, United Arab Emirates

    As the Director of Operations, this role is pivotal in ensuring the seamless functioning of the hotel's various departments. Responsibilities will involve overseeing day to day operations, implementing strategic initiatives, and upholding the highest standards of guest satisfacti ...

  • Concentrix

    Director IT Operations

    3 days ago

    Concentrix Dubai, United Arab Emirates

    About the job · JobTitle: · Director, ITOperations · JobDescription · Your Journey atConcentrix + Webhelp Starts Here: · AtConcentrix + Webhelp, our mission is to be the greatest customerengagement services company in the world, rich in diversity andtalent. We believe in doing ri ...

  • Hyatt Place

    Director of Operations

    1 week ago

    Hyatt Place Dubai, United Arab Emirates

    Summary · You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Operations is responsible to function as the Business Ma ...

  • Black Pearl Consult

    Director Operations

    4 days ago

    Black Pearl Consult Dubai, United Arab Emirates

    To provide leadership on the design, operational delivery, and enhancement of collaborative comprehensive cancer care services in line with organizational standards, goals, and regulatory requirements. · The director of operations is responsible for the leadership and development ...

  • Jobot

    Director of Operations

    3 days ago

    Jobot Dubai, United Arab Emirates

    Job Details · Job Details · We are seeking a dynamic and experienced Director of Operations to join our leadership team. The successful candidate will oversee our organization's ongoing operations and procedures, drive extensive and sustainable growth, and ensure the company's op ...

  • Black Pearl Consult

    Director Operations

    4 days ago

    Black Pearl Consult Dubai, United Arab Emirates

    To provide leadership on the design,operational delivery, and enhancement of collaborativecomprehensive cancer care services in line with organizationalstandards, goals, and regulatoryrequirements. · The director of operations isresponsible for the leadership and development of a ...

  • Hyatt Place

    Director of Operations

    5 days ago

    Hyatt Place Dubai, United Arab Emirates

    Summary · Youwill be responsible for the efficient running of the division inline with Hyatt International's Corporate Strategies andbrand standards, whilst meeting employee, guest and ownerexpectations. The Director of Operations is responsible to functionas the Business Manager ...

  • Black Pearl Consult

    Director Operations

    4 days ago

    Black Pearl Consult Dubai, United Arab Emirates

    Responsibilities: · Playing a leading role in compiling company budget and growth strategy. · Executing strategies to optimize company and asset growth. · Ensuring expertise and effectiveness across operating platforms. · Creating strategies to challenge theft and stock losses, a ...

  • Concentrix

    Director Operations

    3 days ago

    Concentrix Dubai, United Arab Emirates

    About the job · The Role: · We are looking for a seasoned healthcare professional for Pune location. The identified resource will be responsible to manage the overall operations program scope for our esteemed clients in Healthcare vertical. This is a key leadership role with P&L ...

  • SimplyApply

    Director of IT Operations

    4 days ago

    SimplyApply Dubai, United Arab Emirates

    Work Performed · Lead the execution of technology strategy for technology platforms, partnerships, and external relationships. · Be the resort's technical expert and have strong interpersonal skills to relate to all levels of management. · Must be able to assist the resort's gues ...

  • Concentrix

    Director Operations

    3 days ago

    Concentrix Dubai, United Arab Emirates

    About thejob · The Role: · We are looking for a seasonedhealthcare professional for Pune location. The identified resourcewill be responsible to manage the overall operations program scopefor our esteemed clients in Healthcarevertical. This is a key leadership role withP&L respon ...

  • Robert Walters

    Operations Director

    6 days ago

    Robert Walters Dubai, United Arab Emirates

    Education & Experienceandqualifications · Bachelor'sdegree in civil Engineering · Professionalqualifications like PMP, etc. · 20 years postqualification experience in Project Management (pre & postcontract). experience on large mixed-useprojects · Managed multiple projects with m ...

  • SimplyApply

    Director of IT Operations

    1 week ago

    SimplyApply Dubai, United Arab Emirates

    WorkPerformed · Lead the execution oftechnology strategy for technology platforms, partnerships, andexternal relationships. · Be theresort's technical expert and have strong interpersonalskills to relate to all levels ofmanagement. · Must be able to assist theresort's guests with ...

  • Anantara Hotels, Resorts and Spas

    Director of Operations

    11 hours ago

    Anantara Hotels, Resorts and Spas Dubai, United Arab Emirates

    The ideal Accounts Semi Senior will be looking to progress their career and will have experience of working on a wide range of accounting and auditing assignments. · Accounts Semi Senior Job Responsibilities: · Assist in the management of diverse client portfolio accounts prepara ...

  • wsp

    Operations Director

    1 week ago

    wsp Dubai, United Arab Emirates

    We are hiring a Commercial Class B Flatbed Hazmat delivery driver for local delivery routes to join our Suncoast Drivers Team If you are looking for a consistent work, consistent shifts, and a company that values their time, this is the job for you. · What youll do:Delivering poo ...

  • WSP uae

    Operations Director

    3 days ago

    WSP uae Dubai, United Arab Emirates

    Bachelor's degree in Engineering or a related field (Master's degree preferred). · Proven experience in a senior management role within an engineering consultancy, with a focus on the transport and infrastructure sector. · Strong knowledge of project management methodologies and ...