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    Product Information Manager - Dubai, United Arab Emirates - Henigan&Craig

    Henigan&Craig
    Henigan&Craig Dubai, United Arab Emirates

    1 week ago

    Default job background
    Description

    ob Description:

    1. Overview

    The Product Information Manager role is accountable for maintaining and managing the Product

    Information in PIM system. His/her responsibility is to maintain content quality to format review edit

    and upload product content/Media into the Product Information Management and Digital Assets

    Management Systems. This data is consumed and connected to DL consumerfacing websites B2B/B2C

    ecommerce applications etc. He/she will work closely with key product information stakeholders

    including Digital Marketing eCommerce Team and Commercial Team to ensure product information

    consistency online and offline.

    2. Essential Duties and Responsibilities

    Acquiring and maintaining product data.

    Performing data loads and mass data updates.

    Managing the Brand Catalogs and ensuring data accuracy and completion.

    Supporting and training the stakeholders and local users on the systems.

    Working with local markets to ensure that translations are completed within the required

    timeframe and to a high standard.

    Providing reports and templates to assist with ongoing data management.

    Working with IT on enhancements and bugs.

    Serve as a functional advisor and problem solver to stakeholders to assist them in optimizing

    their use of the product suite.

    Perform monitoring tuning and troubleshooting.

    Perform system refresh product copy product export/import and new product setup.

    Perform daily health check which includes checking product information status system logs and

    database logs for any issues.

    Primary responsibilities are leading peers in various markets in the integration and

    implementation of incoming and outgoing data feeds data governance and system

    administration.

    Other functions include analysis of requirements and issues and working with team members

    and stakeholders to complete requests.

    Communicate with technical and nontechnical users: business stakeholders suppliers

    developers end users and Project Managers.

    Keep up to date on current and road mapped PIM features functionality and terminology.

    Provide support training and education for onboard new users and all functional areas as

    needed Upload images into DAM (Digital Assets Management) system with correct settings and current

    metadata standards to maintain system search standards

    Verify all visual assets and data are synced and available in PIM DAM and CMS systems.

    Technical troubleshooting between systems relating to role



    Requirements

    3. Qualifications

    Education & Experience

    Bachelor s degree

    At least 2 years of experience in ecommerce or PIM systems.

    Proficiency in acquiring organizing cleansing and manipulating large amounts of data.

    Technical knowledge required; development skills not needed

    Strong Microsoft Skills an expert in Excel specifically.

    Highly organized process focused desire for continuous improvement

    Exceptional organizational skills and keen attention to details.

    Exceptional spelling grammar and attention to detail

    Must perform under deadlines and multiple pressures.

    Ability to multitask and reprioritize in a dynamic environment.

    Excellent verbal and written communications skills.

    Excellent presentation organizational and planning skills.

    Strong analytic and problemsolving skills are required PRODUCT INFORMATION DATA

    MANAGEMENT & COMPLIANCE

    Accurately create and maintain item attributes in both the item master as well as other systems

    Support efforts to onboard new customers suppliers and brands

    Maintain documentation to support new items as well as item updates

    Responsible for institutionalization of associated processes to ensure high level of service to

    each operational area

    Troubleshoot system and item concerns and provide accurate issue resolution

    Provide additional training and education for all functional areas as needed

    Assist in testing of existing or new system functionality

    College degree or equivalent work experience preferred

    Must have a high level of integrity and energy

    Must have the ability to effectively communicate with a wide variety of internal and external

    customers and suppliers

    PC proficient in Windows based software programs (MS Office)

    Excellent verbal written presentation people and diplomacy skills are required

    Strong analytical and problemsolving skills are required

    Ability to work independently and as part of a team.




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