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    Hostess - Dubai, United Arab Emirates - The Lana, Dubai - Dorchester Collection

    The Lana, Dubai - Dorchester Collection
    The Lana, Dubai - Dorchester Collection Dubai, United Arab Emirates

    6 days ago

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    Description
    • You will take an integral part ofthe day to day operations of the F&B outlet to ensure ourguests receive nothing but the bestexperience.
    • You will be in charge of warmlygreeting our guests, escorting them to their tables and farewelling at the end.
    • You will also be in chargeof responding to guest enquiries by email or telephone, by beingwell versed and holding a strong knowledge of the offerings in theoutlet, you are able to convert enquiries into reservations whichwill assist in the outlet achieving theirtargets
    • Serving others is your passion, youwill ensuring the outlet is in immaculate condition and all servicestandards are adhered to by the supporting teammembers.
    • You will also be in charge of ensuringthe rest of the team is aware of upcoming reservations, specialevents and guest chefs/bartenders ensuring their knowledge issecond to none and they are able to assist our guests in the bestpossible way and help with cross selling otheroutlets.
    • Our values of Passion, Personality,Respect, Working Together and Creativity guide us each and everyday. As a Hostess you'll have the opportunity to bringthese to life and continue to create ourlegacy.
    • You are aware of revenue targets andensuring these are achieved and exceeded, simultaneously all costsare controlled within pre-set budgets including beverage cost andother expenses.
    • By taking part in a daily teambriefing pre-service, you ensure you are well informed of the dailyhappenings around the hotel as well as the upcomingservice.
    • During your daily routine, you liaisewith other departments when required to ensure an immaculatepresentation of your outlet, high standards of cleanliness as wellas maintenance are upheld at all times including restaurantfurniture, equipment, floors, fixtures andfittings.
    • Together with your team of hostesses,you ensure the restaurant reservations are optimized to ensurewell-controlled productivity, optimal guest satisfaction andoptimized revenue generation whilst cross selling other hoteloutlets to existing guests.
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