Technical Support Professional (Temporary) (BB-98943)
Found in: Neuvoo Premium AE
Job Role: Technical Support Professional(Temporary)
- This rolespecializes in performing and enabling remote technical support ofsoftware, hardware and solutions.
- Provides technicalsupport assistance to clients and/or field support using problemdetermination/problem source identification skills.
-Uses technical and negotiation skills in collaboration with othersupport operations/organizations to prioritize and diagnoseproblems to resolution.
- Communicates action plans tothe client or representative as appropriate.
-Recommends and implements new or improvements to existing technicalsupport tools, procedures, and processes.
- May providetraining for and mentor others on the team.
-Contributes to department attainment of organizational objectivesand high client satisfaction.
- Bachelor ofTechnology
- MCSE, BCA, B.Eng
Nature and length of previous experience:
- 2-3 yearsof experience in Troubleshooting
- IT Helpdesk and Troubleshootingexperience
calendar_today3 hours ago
location_onAbu Dhabi, United Arab Emirates
work MRI Worldwide UAE