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    End UserDesktop Support - Dubai, United Arab Emirates - Dice

    Dice
    Dice Dubai, United Arab Emirates

    4 days ago

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    Description

    Job Description:
    Position requires experience with end user support, Desktop support, Windows operating systems, Local and Network Installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands

    Installing and configuring hardware and software.

    Speaking to customers to quickly get to the root of their problem.

    Providing timely and accurate customer feedback.

    Talking customers through a series of actions to resolve a problem.

    Following up with clients to ensure the problem is resolved.


    Requirements
    Certification in Microsoft, Linux, or Cisco is advantageous.

    Prior experience in tech support, desktop support, or a similar role.

    Proficiency in Windows/Linux/Mac OS.

    Experience with remote desktop applications and help desk software.

    Attention to detail and good problem-solving skills.

    Excellent interpersonal skills.

    Good written and verbal communication.
  • Dice

    End UserDesktop Support

    4 days ago

    Dice Dubai, United Arab Emirates

    JobDescription: · Position requires experience withend user support, Desktop support, Windows operating systems, Localand Network Installation, Internet explorer, TCP/IP, DHCP, DeviceManager, Registry editor, User Manager, AdminCommands · Installing and configuring hardwareand so ...