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Abu Dhabi

    Guest Relations Executive GermanRussian Speaker - Abu Dhabi, United Arab Emirates - AccorHotels

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    Description

    What you will be doing:
    Provide exceptional service to the guests & maintains the overall efficiency of standards set.
    Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfactionRespond to guests needs and anticipate their unstated onesExpect and react promptly to guests' requirements and inquiresActively listen and resolve guests' complaintsOversee and coordinate all arrivals and departures of special guests (VIPs)Coordinate and manage communication between guests and staffPromote all amenities, conveniences and programs offered


  • Park Hyatt Abu Dhabi, United Arab Emirates

    You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer - Front Office is responsible to contribute to the smooth and efficient running of the Front Office operations within the Rooms Division. · Qualifications ...