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Ras Al Khaimah City

    Guest Relation Ambassador - Ras Al-Khaimah, United Arab Emirates - Accor

    Accor
    Accor Ras Al-Khaimah, United Arab Emirates

    Found in: Talent AE C2 - 20 hours ago

    Accor background
    Full time
    Description

    Company Description


    Sofitel Al Hamra Beach Resort

    Job Description

    • To be an ambassador of the Front Office and of the hotel, in and outside the work place.
    • To always keep the working area clean and well maintained.
    • To properly use the telephone etiquette as per Sofitel standards.
    • To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting the hotel standards and procedures.
    • To offer a warm welcome to all guests and to ensure that they enjoy their stay being offered the finest personal service.
    • To personally greet and escort the guests rather than pointing out directions.
    • To respect the privacy of the guests and the confidentiality of the information.
    • To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it.
    • To call the supervisor or manager for advice in serious cases or if an approval is required.
    • To share daily activity highlights with the supervisor and manager including internal and external guest opportunities.
    • To be aware of and to report all guest comments or complaints.
    • To be aware of all VIPs visiting or staying in the hotel.
    • To do a proper cashier closer and to ensure a complete handover between the shifts.
    • To be aware of forged currency and travelers checks and to respect all the financial and audit procedures.
    • To check the departure lists and to ensure check-out times are respected.
    • To properly use all the equipment and Fidelio management system, to have a perfect knowledge of the set ups.
    • To strictly respect the room keys and section keys handover procedures.
    • To daily follow the checklists.
    • To daily read the F/O logbook, to update it and to sign it.
    • To be aware of all hotel facilities operating timing and to promote the internal activities and events.
  • ALL - Accor Live Limitless

    Guest Relation Ambassador

    Found in: DrJobEN AE A2 - 4 days ago

    ALL - Accor Live Limitless Ras Al Khaimah, United Arab Emirates

    To be an ambassador of the Front Office and of the hotel, in and outside the work place. · To always keep the working area clean and well maintained. · To properly use the telephone etiquette as per Sofitel standards. · To attend all guests approaching the front desk in the proce ...

  • ACCOR

    Guest Relation Ambassador

    Found in: Talent AE C2 - 20 hours ago

    ACCOR Ras Al-Khaimah, United Arab Emirates Permanent

    Job Description · To be an ambassador of the Front Office and of the hotel, in and outside the work place. · To always keep the working area clean and well maintained. · To properly use the telephone etiquette as per Sofitel standards. · To attend all guests approaching the fron ...

  • ALL - Accor Live Limitless

    Guest Relation Ambassador

    Found in: Talent AE A C2 - 5 days ago

    ALL - Accor Live Limitless Ras Al-Khaimah, United Arab Emirates

    To be an ambassador of the FrontOffice and of the hotel, in and outside the workplace. · To always keep the working area cleanand well maintained. · To properly use thetelephone etiquette as per Sofitelstandards. · To attend all guests approaching thefront desk in the procedure o ...

  • Hotel Chadstone Melbourne MGallery

    Guest Relation Ambassador

    Found in: Talent AE C2 - 20 hours ago

    Hotel Chadstone Melbourne MGallery Ras Al-Khaimah, United Arab Emirates Full time

    Job Description · Company Description · Sofitel Al Hamra Beach Resort · Job Description · To be an ambassador of the Front Office and of the hotel, in and outside the work place. · To always keep the working area clean and well maintained. · To properly use the telephone etiquett ...

  • Sofitel Al Hamra Beach Resort (Opening December 2023)

    Guest Relation Ambassador

    Found in: Talent AE C2 - 20 hours ago

    Sofitel Al Hamra Beach Resort (Opening December 2023) Ras Al-Khaimah, United Arab Emirates Full time

    Job Description · • To be an ambassador of the Front Office and of the hotel, in and outside the work place. · • To always keep the working area clean and well maintained. · • To properly use the telephone etiquette as per Sofitel standards. · • To attend all guests approaching t ...

  • Hotel Chadstone Melbourne MGallery

    Guest Relation Ambassador

    Found in: Talent AE A C2 - 5 days ago

    Hotel Chadstone Melbourne MGallery Ras Al-Khaimah, United Arab Emirates

    To always keep the working areaclean and well maintained. · To properly use thetelephone etiquette as per Sofitelstandards. · To attend all guests approaching thefront desk in the procedure of check-in/check-out, inquiries, keyhandling and all related matters, respecting the hote ...

  • Hotel Chadstone Melbourne MGallery

    Guest Relation Ambassador

    Found in: DrJobEN AE A2 - 5 days ago

    Hotel Chadstone Melbourne MGallery Ras Al Khaimah, United Arab Emirates

    To always keep the working area clean and well maintained. · To properly use the telephone etiquette as per Sofitel standards. · To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting the ...

  • Accor

    Security Supervisor

    Found in: Talent FR C2 - 20 hours ago

    Accor Ras Al-Khaimah, United Arab Emirates Full time

    Company Description · Sofitel Al Hamra Beach Resort · Job Description · To prepare the daily schedule requirements and to issue post-patrol assignments to Security Officers for the duration of their shifts. · To manage in the absence of the Assistant Security Manager, the departm ...

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    Accounts Receivable Officer

    Found in: Talent FR C2 - 20 hours ago

    Accor Ras Al-Khaimah, United Arab Emirates Full time

    Company Description · Sofitel Al Hamra Beach Resort · Job Description · Provide an effective system to track Accounts Receivables for the activities of the Credit Management. · To understand thoroughly Sofitel objectives in managing Account Receivables · Provide a summary of the ...

  • Hotel Chadstone Melbourne MGallery

    Night Manager

    Found in: DrJobEN AE A2 - 6 days ago

    Hotel Chadstone Melbourne MGallery Ras Al Khaimah, United Arab Emirates

    To ensure the efficient running of the night operations in the hotel. · To oversee directly the overnight ambassador of the hotel and indirectly the Front Office operations during the night, including the Reception, CID, Bell Desk, Concierge, Guest Relations, Business Center, Air ...

  • Hotel Chadstone Melbourne MGallery

    Duty Manager

    Found in: DrJobEN AE A2 - 4 days ago

    Hotel Chadstone Melbourne MGallery Ras Al Khaimah, United Arab Emirates

    To be an ambassador of the Front Office and of the hotel, in and outside the work place. · To ensure the efficient running of the day and evening operations in the hotel. · To oversee directly the ambassador on evening shift of the hotel and the Front Office operations during the ...

  • IHG - INTERCONTINENTAL HOTELS GROUP

    Rooms Controller

    Found in: DrJobEN AE A2 - 2 days ago

    IHG - INTERCONTINENTAL HOTELS GROUP Ras Al Khaimah, United Arab Emirates

    Compile statistics for front office and provide reports relating to that area · Continually check the accuracy of room count · To have a full working knowledge of the IHG One Rewards and Ambassador programs and its benefits taking every opportunity to enroll new members · Maintai ...

  • Accor

    Income Controller

    Found in: Talent FR C2 - 20 hours ago

    Accor Ras Al-Khaimah, United Arab Emirates Full time

    Job Description · To understand thoroughly ACCOR objectives in Income Audit. · Provide an effective auditing system for all hotel revenues and receipts · Provide detail analysis for as and when required for various people in the Accounting and Cost Control. · Produce Daily Revenu ...

  • Hotel Chadstone Melbourne MGallery

    Food Beverage Coordinator

    Found in: DrJobEN AE A2 - 4 days ago

    Hotel Chadstone Melbourne MGallery Ras Al Khaimah, United Arab Emirates

    To type, take minutes and dictation, draft letters, handle telephone calls, file and trace correspondence. · To assist and support the operation of the hotel if and when needed. · To assist the outlet manager in developing documents related to Policies and Procedures for the Food ...

  • Talent Pal

    Food amp Beverage Coordinator

    Found in: DrJobEN AE A2 - 5 days ago

    Talent Pal Ras Al Khaimah, United Arab Emirates

    Company Description · Sofitel Al Hamra Beach Resort · Job Description · To type take minutes and dictation draft letters handle telephone calls file and trace correspondence. · To assist and support the operation of the hotel if and when needed. · To assist the outlet manage ...

  • SOFITEL

    Front Office Manager

    Found in: Talent AE C2 - 20 hours ago

    SOFITEL Ras Al-Khaimah, United Arab Emirates Permanent

    Job Description · Main Duties: · To oversee the Front Office operations, including the Reception, CID, Bell Desk, Concierge, Guest Relations, Business Center, Airport Representatives, Drivers and Valet Parking, and to personally supervise the above in the involved supervisor's ...

  • Hotel Chadstone Melbourne MGallery

    Front Office Manager

    Found in: Talent AE C2 - 20 hours ago

    Hotel Chadstone Melbourne MGallery Ras Al-Khaimah, United Arab Emirates Full time

    Job Description · Job Description · Main Duties · To oversee the Front Office operations, including the Reception, CID, Bell Desk, Concierge, Guest Relations, Business Center, Airport Representatives, Drivers and Valet Parking, and to personally supervise the above in the involve ...

  • SOFITEL SOFITEL AL HAMRA RAS AL KHAIMAH

    Front Office Manager

    Found in: Talent AE C2 - 20 hours ago

    SOFITEL SOFITEL AL HAMRA RAS AL KHAIMAH Ras Al-Khaimah, United Arab Emirates Full time

    · JOB DESCRIPTION · Job Description · Main Duties: · • To oversee the Front Office operations, including the Reception, CID, Bell Desk, Concierge, Guest Relations, Business Center, Airport Representatives, Drivers and Valet Parking, and to personally supervise the above in the i ...

  • Hotel Chadstone Melbourne MGallery

    Night Manager

    Found in: Talent AE C2 - 20 hours ago

    Hotel Chadstone Melbourne MGallery Ras Al-Khaimah, United Arab Emirates Full time

    Job Description · Job Description · Main Duties · To be an ambassador of the Front Office and of the hotel, in and outside the work place. · To ensure the efficient running of the night operations in the hotel. · To oversee directly the overnight ambassador of the hotel and indi ...

  • SOFITEL

    Night Manager

    Found in: Talent AE C2 - 20 hours ago

    SOFITEL Ras Al-Khaimah, United Arab Emirates Permanent

    Job Description · Main Duties · To be an ambassador of the Front Office and of the hotel, in and outside the work place. · To ensure the efficient running of the night operations in the hotel. · To oversee directly the overnight ambassador of the hotel and indirectly the Front ...