- Maintain cleanliness and reportdeficiencies of any equipment.
- Assist in theoperation of all spa departments asrequired.
- Maintain the facility in peaksanitary condition at all times.
- Maintainlocker rooms in a tidy manner.
- Check, clean andstock lockers when needed.
- Maintain toiletriesin locker room vanities.
- Maintain lineninventory to and from laundry on a scheduledbasis.
- Direct Members/Guests to appointmentsand assist them in every way possible.
- AssistMembers/Guests with use of sauna, steam, whirlpooletc.
- Ensure stocking of all spa amenities andtoiletries.
- ADMINISTRATIVEDUTIES
- Adherenceto Standard Operating ProceduresManual.
- Maintaininventory of supplies for the operations of the spafacility.
- Maintain accurate records as requiredby hotel and government regulations.
- Attendweekly/monthly facility operations departmental communicationsmeeting.
- HEALTHANDSAFETY
- Followand ensure that all Employees follow all safety procedures andpractices.
- Adhere to facility operationsdepartmental emergency procedures/safetymanual.
- Ensure all departments adhere to allsafety practices of RaffleSpas.
- COLLEAGUERELATIONS
- Ensureoperations department maintains a positive relationship with alldepartments in the spa and hotel.
- Have acomplete understanding of and adhere to the spa's policyrelating to safety.
- Well versed in all spaoperations (cross-trained).
- Ensure Colleaguesadhere to all spa standards as stated in the employeehandbook.
- GUESTSERVICE
- Ensurethe facility is in peak condition at all times (operations andcleanliness).
- Ensure Guest/Member satisfactionat all times by ensuring that safety and service is always thespa's firstpriority.
- OTHERDUTIES
- Carryout any other duties and responsibilities asassigned.
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