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Abu Dhabi

    Live Chat Representative - Abu Dhabi, United Arab Emirates - JUMEIRAH

    JUMEIRAH
    JUMEIRAH Abu Dhabi, United Arab Emirates

    1 day ago

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    Description

    Responsibilities:

    • Engage with customers through live chat to provide assistance, answer inquiries, and resolve issues in a timely and professional manner
    • Utilize strategic planning skills to effectively address customer needs and promote products or services when appropriate
    • Demonstrate strong attention to detail in accurately recording customer information and maintaining chat logs
    • Collaborate with other team members to ensure a seamless customer experience across all channels
    • Stay up-to-date on product knowledge and company policies to provide accurate information to customers
    • Proactively identify opportunities for improvement in the live chat process and suggest innovative solutions
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