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    Bar Manager - Dubai, United Arab Emirates - SWISSOTEL

    SWISSOTEL
    SWISSOTEL Dubai, United Arab Emirates

    Found in: Talent AE C2 - 1 day ago

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    Permanent
    Description

    Job Description

    Bar Manager

    Passionate about guest interaction, food and beverage? Bar Manager, you will deliver unforgettable Food & Beverage experiences for our guests.

    What you will be doing:

  • Works in close cooperation with all other staff assigned to the outlet, as well as Kitchen Stewarding and Cashiers.
  • Works as per the outlets duty schedule and shifts.
  • Observes and corrects pouring practice of all bar staff to avoid excess wastage.
  • Ensures that orders are only issued against written / printed receipts.
  • Ensures own appearance (condition of uniforms) and grooming of all bar staff is impeccable.
  • Welcome arriving guest and ensures prompt service.
  • Extend prompt services to all guests.
  • Ensures the well-being of all guests by maintaining a close professional, friendly, yet discrete relationship.
  • Maintains cleanliness and best possible maintenance of the bar counter and all related areas.
  • Handles guest complaints directly or refers them to the assistant Manager or the Bar Manager.
  • Attends all meetings or briefings to maintain an open communication within the team.
  • Knows the bar menu and price structure by heart and can recommend when a guest asks for assistance.
  • Flexible to work in other areas when required by the immediate Supervisor.
  • Aware of basic cashier work and handles payments promptly and efficiently.
  • Familiar with the company's internal policies and safety procedures.
  • To have a complete understanding of and to adhere to Swissotel Al Murooj policy relating to Fire, Hygiene, Health and Safety.
  • Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.
  • To carry out any other reasonable duties and responsibilities as assigned.
  • Qualifications

  • Guest focused personality is essential
  • Strong interpersonal and problem solving abilities
  • Minimum 1-2 years' experience in a similar role
  • Fluency in English; additional languages are a plus
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