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    Assistant Restaurant Manager - Dubai, United Arab Emirates - Kempinski Hotel Mall of the Emirates

    Kempinski Hotel Mall of the Emirates
    Kempinski Hotel Mall of the Emirates Dubai, United Arab Emirates

    1 week ago

    Default job background
    Full time_job
    Description
    Assistant Restaurant ManagerTo produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. The Assistant Restaurant Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximises profit.

    Kempinski Hotel Mall of the Emirates

    A luxurious alpine retreat in the heart of the desert, Kempinski Hotel Mall of the Emirates is a landmark Dubai hotel and one of Kempinski's most unique city properties. It combines exciting shopping, entertainment and dining options with lavish accommodation, including 15 spacious but cozy ski chalets overlooking Ski Dubai.

    Key Responsibilities:
    • Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
    • Assist in leading the restaurant efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top-line revenue and profit.
    • Train employees to ensure that they have the necessary skills to perform their duties with the maximum levels of productivity and efficiency.
    • Act as a Manager in duty in the absence of the Restaurant Manager in the outlet.
    • Perform upselling for all items offered by the department assigned as well as offering alternatives.
    • To ensure that the outlet is managed efficiently according to the established concept statement, providing a courteous, professional, efficient and flexible service at all times according to proper service standards as set by Kempinski
    • To have full working knowledge and capability to supervise, train, correct and demonstrate all duties and tasks in the assigned place of work according to the standards as set by Kempinski
    • Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
    • To have a thorough understanding and knowledge of all food and beverage items on the menu and the ability to recommend Food & Beverage combinations and upsell alternatives
    • To understand and strictly adhere to the Rules & Regulations established in regard to the hotel policy on Fire, Hygiene, and Health & Safety.
    • Assist in leading the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top-line revenue and profit.
    • Handle guest inquiries and complaints in the outlet in a courteous and efficient manner and report to the Head of Department / Assistant Head of Department ensuring that the follow-up is performed with the guest.
    • Have an understanding of the monthly profit and loss statement of the department.
    • Assist the Outlet Manager to produce outlet-specific reports and analyses for the monthly performance meeting.
    • To assist in conducting monthly inventory checks on all operating equipment and supplies
    • Ensure that all potential and real hazards are reported and rectified immediately.
    • Assist in communication within the outlet and attend daily/weekly outlet meetings with the Culinary Team and foster teamwork to constantly develop the restaurant for more success.
    • Assist in producing reports and analysis of the outlet and attend the monthly performance meeting.
    • Support activities and cooperation with the suppliers.
    • Undertake reasonable tasks and secondary duties as appointed by the Head of the Department.
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