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    Barista - Dubai, United Arab Emirates - IHG - INTERCONTINENTAL HOTELS GROUP

    IHG - INTERCONTINENTAL HOTELS GROUP
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    Description
    • Delivering service to our customers as per InterContinental standards as well as Pierre Gagnaire's standards
    • Taking guest orders and making menu recommendations as our go-to coffee expert
    • Preparing and serving a wide variety of hot, cold, artisan and speciality beverages
    • Assists to ensure trainings of beverage knowledge to entire team
    • Provides customer service in accordance to standard operating procedures
    • Keeping us well-supplied by ordering, receiving, and distributing essential stock
    • Anticipates guests needs by following service behaviour
    • Helping set exceptional cleanliness standards across all work areas and equipment
    • Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
    • Assists in the maintenance of service equipment
    • Monitor standards of guest facilities and services
    • Control stock and monitor security procedures
    • Perform any reasonable tasks as instructed by Manager

    What we need from you:

    • Great communication skills
    • Ability to work in a team and in different functions
    • Knowledge on Latte Art
    • Warm and inviting personality
    • Ability to think calmly under pressure
    • Willingness to learn open-mindedly
    • Willingness to work with a flexible schedule and responds positively to changing requirements including the performance of any tasks requested of you
    • Passion of food and curiosity
    • Basic organisation skills in restaurant operation

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