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    Colleague Accommodation Attendant - Dubai, United Arab Emirates - Swissôtel Al Maqam Makkah

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    Description
    • To provide courteous, professional, efficient and flexible service at all times, in apartments, administration office and public areas.
    • To perform all duties and tasks in the assigned place of work
    • To perform all duties and tasks when rotated.
    • To be fully conversant with all services and facilities offered by the Employee Housing.
    • To perform opening and closing procedures established for the place of work as assigned.
    • To have a thorough understanding and knowledge of all services.
    • To ensure that the place of work and surrounding area is kept clean and organized at all times.
    • To monitor operating supplies and reduce spoilage, breakage and wastage.
    • To handle staff enquiries in a courteous and efficient manner and report staff complaints or problems to Team Leader if no immediate solution can be found and assure follow up with staff.
    • To keep all keys signed out in a secure manner and return them at the course of duty.
    • To hand over to the Team Leader / Asst. Manager all Lost & Found items with full and detailed information.
    • To assist with rooms/apartment inspection as and when requested.
    • To report all maintenance jobs to maintenance department.
    • To prepare rooms/apartments for new staff arrivals.


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