- Product Strategy and Planning:
- Conduct market research and analysis to identify customer needs, industry trends, and competitive landscape related to health data management and applications.
- Define and communicate the product vision, strategy, and roadmap for health data exchange, claims exchange, common data models, and clinical registries and integration of these solutions into a single portal for the provider.
- Collaborate with stakeholders to prioritize features, enhancements, and product initiatives based on customer feedback, market demands, and business goals.
- Monitor and analyse key performance indicators (KPIs) to measure product success and identify areas for improvement.
- Product Development and Management:
- Work closely with engineering and design teams to translate product requirements into actionable development plans.
- Define user stories, specifications, and acceptance criteria for new features and enhancements.
- Drive the agile development process, including sprint planning, backlog grooming, and release management.
- Ensure compatibility and integration of clinical vocabularies, such as ICD-10, CPT, LOINC, and coding standards into the product's data model.
- Collaborate with technical teams to ensure compliance with healthcare data standards, privacy regulations, and security requirements.
- Manage the integration of the product with external systems, including interoperability with various healthcare applications and vendor solutions.
- Vendor Management and RFP Process:
- Evaluate and select vendors to meet specific product requirements and business needs.
- Collaborate with procurement and legal teams to develop and manage the request for proposal (RFP) process for vendor selection.
- Coordinate vendor evaluations, negotiations, and contract reviews to ensure successful partnerships.
- Monitor vendor performance and manage relationships to ensure product deliverables are met according to agreed-upon timelines and quality standards.
- System Integration:
- Collaborate with internal and external stakeholders to identify integration needs and define system integration requirements.
- Oversee the planning, implementation, and testing of system integration projects, ensuring smooth and efficient data exchange across systems.
- Troubleshoot integration issues, identify root causes, and implement corrective actions to ensure seamless system interoperability.
- Stay up-to-date with industry standards and best practices for system integration, interoperability, and data exchange.
- Cross-functional Collaboration:
- Collaborate with sales and marketing teams to develop go-to-market strategies, product messaging, and sales enablement materials.
- Support the sales process by providing product demonstrations, training, and technical expertise to customers and internal stakeholders.
- Work closely with customer success and support teams to gather customer feedback, address issues, and drive customer satisfaction.
- Foster strong relationships with key stakeholders, including healthcare providers, payers, and industry partners, to understand their needs and align product strategies accordingly.
- Bachelor's degree in a related field (e.g., Computer Science, Healthcare Informatics, Business Administration). Advanced degree preferred.
- Proven experience (5 years) as a Product Manager in the healthcare technology or data management industry preferably on provider facing solutions.
- In-depth knowledge of health data standards, such as HL7, FHIR, CDA, and regulatory frameworks, including HIPAA and GDPR.
- Strong understanding of health information exchange (HIE) principles, claims exchange processes, common data models, and clinical registries.
- Familiarity with clinical vocabularies and coding systems, including ICD-10, CPT, LOINC, and coding guidelines.
- Experience in revenue cycle management, including billing, coding, and reimbursement processes.
- Demonstrated experience working with multiple vendors, managing the RFP process, and vendor relationships.
- Proven track record in system integration and interoperability, with the ability to navigate complex data exchange environments.
- Familiarity with software development methodologies, Agile frameworks, and product management tools.
- Excellent analytical and problem-solving skills, with the ability to translate complex requirements into actionable product plans.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and influence stakeholders.
- Passion for healthcare technology, data interoperability, revenue optimization, and improving patient outcomes.
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Product Manager - Abu Dhabi, United Arab Emirates - G42
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