- Providing supervision and training to all new and existing staff.
- Dealing promptly with all grievances from both staff and club members.
- Issuing verbal warnings and executing all disciplinary action as needed.
- Setting goals for improving the business.
- Screening and coaching all new hires.
- Improving the club's marketing strategy and workshopping ways to increase revenue.
- Organizing team-building events.
- Building loyalty between clients and the club.
- Encouraging feedback for improvement.
- High school diploma.
- A degree in business management or any related field.
- Experience in management or a leadership role.
- Excellent communication skills.
- Ability to coach staff members.
- Computer literate.
- Ability to remain calm and professional.
- Marketing and budgeting knowledge would be advantageous.
- Willingness to work overtime as required.
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