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    Assistant Manager Reservations - Dubai, United Arab Emirates - One&Only Resorts

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    Description
    As an Assistant Manager, Reservations you will be responsible for assisting the Manager, Reservations in managing the daily operations.

    You should be a continuous source of information to help and assist all the guests & colleagues in their needs, as well as replying to all incoming correspondence promptly.

    You will train all technical skills and service delivery to an international 5-star standard, and oversee service providers, answer questions and inquiries, troubleshoot problems, provide information, and handle complaints.


    About You


    Ideally, we would love you to have a Bachelors' degree with a minimum of 2 years' experience working in a call center or reservations environment within a similar capacity.

    You should be c omfortable talking and engaging with guests over the telephone and have a passion for customer service.


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