Night Manager - Dibba Al Fujairah, United Arab Emirates - ACCOR

    ACCOR Dibba Al Fujairah, United Arab Emirates

    4 weeks ago

    Accor background

    Job Description

  • Coordinate and manage the overnight operations of the hotel whilst enhancing the guest experience – every guest, every interaction, every day.
  • Be proactive and resourceful when attending to guest requests.
  • Take initiative to ensure that interactions with our customers are positive and productive.
  • Have the necessary skills and training to actively resolve complaints and challenges presented by customers.
  • Perform the night audit function.
  • Responsibility for the health and safety of all patrons, guests and staff members.
  • Qualifications

  • Previous 1-year of work experience as a Night Manager in a reputed hotel in UAE, preferably Arabic speaker
  • Relevant Night Audit experience in the hotel industry
  • Guest obsessed focus with the ability to flex in a fast paced and ever changing environment
  • Ability to navigate through change and provide quick thinking solutions should problems arise
  • Clear and confident communication skills – both written and verbal
  • Knowledge of Microsoft Outlook, Microsoft Office and Opera cloud