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    Assistant General Manager - Dubai, United Arab Emirates - Atlantis Resorts dubai

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    Description

    Purpose:

    Work closely with the Service Management Manager to develop tools and solutions to fulfil business and operational needs related to Service Assurance This includes process automation, enhancements, and integration with other OSS/BSS



    Responsibilities:

    Design and develop quality assurance tools or solutions based on business requirements
    Interact with other teams to assess new opportunities and participate in requirements gathering
    Carry out code development, enhancement and optimization
    Deploy software tools, processes, and implement new automatic scripts and applications
    Manage project delivery with vendors and internal stakeholders
    Maintain and upgrade existing systems
    Perform software testing and support the end-to-end process
    Troubleshoot applications and software issues
    Solicit user feedback and recommend improvements
    Develop technical documentations to guide future software development projects
    Train users

    Requirements

    Qualifications

    Degree in Computer Engineering, Computer Science, Computer Studies, Information Technology, or equivalent
    1 to 2 years of relevant working experiences in a software development environment
    Good working knowledge of TCP/IP, Core Internet Protocols (such as MPLS, DNS, DHCP, RTP, BGP, IS-IS)
    Familiar with telecom service assurance processes, network monitoring tools and methodologies
    Familiar with network telemetry technology and concepts


    Hands-on experiences with:
    C/C++, C#, Java, Go, Ruby, Perl or Python
    Deploying and maintaining Linux VM
    Unix commands and shell scripting
    Containers, dockers and Kubernetes
    Databases (SQL and No SQL)
    Elastic Stack, InfluxDB, Grafana, UIPath, RANCID, Ansible


    Demonstrated knowledge of:
    Automation concepts (RPA and Ansible)
    Cloud concepts
    DevOps
    Source control management/ version control including GitHub
    REST or YAML
    Handled full Software Development Life Cycle

    Qualifications Degree in Computer Engineering, Computer Science, Computer Studies, Information Technology, or equivalent 1 to 2 years of relevant working experiences in a software development environment Good working knowledge of TCP/IP, Core Internet Protocols (such as MPLS, DNS, DHCP, RTP, BGP, IS-IS) Familiar with telecom service assurance processes, network monitoring tools and methodologies Familiar with network telemetry technology and concepts

    Hands-on experiences with:
    C/C++, C#, Java, Go, Ruby, Perl or Python Deploying and maintaining Linux VM Unix commands and shell scripting Containers, dockers and Kubernetes Databases (SQL and No SQL) Elastic Stack, InfluxDB, Grafana, UIPath, RANCID, Ansible

    Demonstrated knowledge of:
    Automation concepts (RPA and Ansible) Cloud concepts DevOps Source control management/ version control including GitHub REST or YAML Handled full Software Development Life Cycle


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