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    Team Leader - Dubai, United Arab Emirates - Computer Network Systems

    Computer Network Systems
    Computer Network Systems Dubai, United Arab Emirates

    Found in: Talent AE C2 - 3 days ago

    Default job background
    Full time
    Description
    Job Description
    • Provide guidance for the team with technical architecture as needed
    • Discuss the detailed project scope.
    • Decide the technological requirements to best fit in the scope.
    • Split the task based on the modular approach.
    • Customer Support.
    • Provide hardware and Software support for customers.
    • Advise the customer of any enhancements.
    • Vendor coordination on Hardware/Software Replacement/Support
    • Additional solutions or recommendations for enhancement.
    • Provide training if required for the customers.
    • Perform testing along with the customer on and off-site locations.
    • Implementation of new System
    • Assign engineers for implementations.
    • Provide inputs for design.
    • Prepare the Scope of Works for implementation.
    • Conduct site surveys and meetings with customers.
    • Implement new Systems by Customers.
    • Provide training for customers.
    • Verify and Validate Spare management.
    • Verify the spare availability for hardware support.
    • Ensure the spare stock is updated.
    • Vendor coordination and logistics support for Warranty Claims
    • Recommend buying spares or getting vendor coverage.
    • Ensure the correct parts are procured for Spare.
    • Test the Spares components.
    • Infrastructure Management and support
    • Design and implement active network.
    • Support on any hardware and software related issues.
    • Recommend enhancements for infrastructure.
    • Train staff and colleagues.
    • Mentor the project team with client communication, interpersonal communication, technical practices, etc.
    • Analyze the project status reports from weekly stand-ups.
    • Conduct sessions with customers on the project status.
    • Ensure the team is synced as all are working on different modules.
    • Ensure that the code reusability will be adopted during the progress of the project.
    • Manage Resources
    • Determine and assess the need for additional staff.
    • Delegate tasks and responsibilities to appropriate personnel.
    • Identify and resolve issues and conflicts within the project team.
    • Coach, mentor, motivate, and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work
    Qualifications
    • Bachelor's degree in computer electrical / Electronics
    • Reporting tools: Crystal Report, SQL
    • MCSE
    • CCNA
    • ITIL certification
    Additional Information

    Medical Insurance

    Visa

    Annual Air Ticket

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