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Abu Dhabi

    Learning Development Manager - Abu Dhabi, United Arab Emirates - ROTANA hotel

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    Description
    • Assess current and future training and development needs for the hotel, deliver a variety of professional quality training and development programs and evaluate the effectiveness of training delivery by managers and supervisors
    • Conduct an 'Colleague Development Needs' analysis and prepare an Annual Learning and Development Plan and budget accordingly
    • Provide professional internal consulting and conduct off job training sessions as necessary that creates measurable performance solutions and long-term growth and development for all colleagues.
    • Pro-actively shape a service-oriented culture within the operation by measuring and monitoring guest feedback and establishing effective means of communicating this to the management and other colleagues.
    • Assist in the selection of Departmental Trainers, then train and develop them through ongoing workshops and monthly meetings

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