- Developcompany s IT projects to meet adequately all business needs of theassignedcustomers
- Ensureall IT initiatives relating to customer services are met timelyenough
- Ensureall IT projects are streamlined towards prescribedbudget
- Leadother IT members of staff in actualizing company s goal towardsbetter servicedelivery
- Overseeand manage activities of other IT staff members to ensure all workin line with laid down procedures outlined by theorganization
- Reportactivities directly to the agency director or IT account director,regarding the status of any client-relatedtransaction
- Advocatethe needs and expectations of the client to ensure compliance bytop management towards achieving customer satisfaction, which isthe sole goal of theorganization.
- Workwith IT product development team to ensure compliance with customersexpectations
- Ensurethat product portfolio gives reflection of ever-changing needs oftheclients
- Coordinatetechnical support teams to provide varieties in customersproducts
- Streamlinemaintenance, user supports, training, installations, and solutiondesign towards satisfaction of clients needs.
- Requirements:
-
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Outdoor Marketing Candidate - Abu Dhabi, United Arab Emirates - Hydrotech
Description
AccountsManager
Accountmanagement responsibilities include developing strong relationshipswith customers, connecting with key business executives andstakeholders and preparing sales reports. Account Managers alsoanswer client queries and identify new business opportunities amongexisting customers.
Roles andResponsibilities:
Maintain andestablish business relationship between the company and itscustomers (both internal andexternal)
Requirements
Bachelor sdegree in information technology, marketing, business, or otherrelated fields, including six to eight years working experience inany of thefields
Workingexperience in IT media studies or marketing, depending on nature ofaccount to bemanaged
Familiarity witha number of IT field concepts, procedures, andpractices
Ability to planand successfully accomplish company sgoals
Possess latitudeand creativity in handling customersaccounts
Ability torelate with customers, top management and junior staff members inthe IT department and across otherdepartments
Ability tomanage more than one IT account at the same time as dictated by thecompany s requirements at any particulartime
Ability tomaximize all business opportunities relating to each customer, likesales and marketing campaigns, resource requirements, and revenueforecasts.
Requirements: Bachelor s degree in information technology,marketing, business, or other related fields, including six toeight years working experience in any of the fields Workingexperience in IT media studies or marketing, depending on nature ofaccount to be managed Familiarity with a number of IT fieldconcepts, procedures, and practices Ability to plan andsuccessfully accomplish company s goals Possess latitude andcreativity in handling customers accounts Ability to relate withcustomers, top management and junior staff members in the ITdepartment and across other departments Ability to manage more thanone IT account at the same time as dictated by the company srequirements at any particular time Ability to maximize allbusiness opportunities relating to each customer, like sales andmarketing campaigns, resource requirements, and revenueforecasts.