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    Business Coordinator - Dubai, United Arab Emirates - INDEX Holding

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    Description
    • Receive and process client orders for scrubs, ensuring accuracy and timeliness.
    • Coordinate with the tailoring team to schedule production and delivery timelines.
    • Maintain order records and update inventory accordingly.

    Customer Communication:

    • Serve as the primary point of contact for clients, addressing inquiries, providing updates on orders, and resolving any issues or concerns promptly.
    • Communicate effectively with clients regarding fabric options, customization requests, and pricing.

    Quality Control:

    • Inspect finished scrubs for quality and accuracy before delivery to ensure they meet client specifications and shop standards.
    • Coordinate with the tailoring team to address any quality issues and implement corrective measures as needed.

    Inventory Management:

    • Monitor inventory levels of fabric, thread, and other materials required for scrub production.
    • Place orders for materials as needed to maintain adequate stock levels and meet client demand.

    Sales and Marketing Support:

    • Assist in promoting the shop's scrub products through various channels, including social media, email campaigns, and promotional events.
    • Collaborate with the marketing team to develop marketing materials such as brochures and product catalogs.

    Administrative Tasks:

    • Perform administrative duties such as maintaining client databases, preparing invoices, and processing payments.
    • Assist in organizing and maintaining a clean and organized work environment in the shop.

    Qualifications:

    • Previous experience in customer service, sales, or administrative roles preferred.
    • Strong communication and interpersonal skills.
    • Excellent organizational and time management abilities.
    • Attention to detail and commitment to quality.
    • Ability to multitask and work effectively in a fast-paced environment.
    • Basic knowledge of tailoring or garment production processes is a plus.


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