- Oversee and ensure all operational tasks in Front Office are conducted in line with the service standards and procedures.
- Coaching and training on-the-job.
- Providing constructive feedback (on- and off-the-job).
- Analyzing operations and assigning resources accordingly.
- Conducting huddles during shifts to ensure seamless communication.
- Prevent complaints and ensure adequate service recovery where needed.
- Pro-actively communicate with fellow Ambassadors, always with the guest's interests at heart.
- Put Customer First
- Drive for Results
- Learning
- Resilience
- Adaptability
- Genuine service personality, with high EQ.
- Minimum 4 years' experience in Hospitality industry.
- Minimum 2 years' experience in a Supervisory role / similar experience in a 5 star hospitality industry.
- Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred.
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MOoN Recruitment & Consultancy Dubai, United Arab Emirates Full timeFor our client, a global luxury hotel company that manages a portfolio of over 6,500 world-class executives across 26 luxury properties in the Middle East, Europe, and Asia. This hotel group boasts some of the most prestigious and exciting properties in the world. · You are respo ...
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OB LaboristHospitalist
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Health eCareers Dubai, United Arab EmiratesUnited Health Services Hospitals is a family of health services organization that exists to improve the health of the communities we serve by developing and maintaining a comprehensive and cost-effective health care system. · To meet the needs of the region and provide seamless h ...
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Found in: Talent AE C2 - 2 days ago
Accor Hotels Dubai, United Arab Emirates Full time· JOB DESCRIPTION · Company Description · Company Description · We are far more than a worldwide leader. We are more than women and men who share something unique. · Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blen ...
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it specialist
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Accor Dubai, United Arab Emirates Full timeCompany Description · Company Description · We are far more than a worldwide leader. We are more than women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are p ...
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Accor Dubai, United Arab EmiratesJob Description · The Position · To assist to oversee and direct all aspects of the Sofitel Club lounge functions to achieve the highest possible guest satisfaction to current and future VIPs. This position also assists to promote the work culture and the company's core values. · ...
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Sofitel Dubai The Obelisk Dubai, United Arab Emirates Full time· JOB DESCRIPTION · Company Description · Company Description · We are far more than a worldwide leader. We are more than women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blendi ...
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Reservations Agent
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Hotel Chadstone Melbourne MGallery Dubai, United Arab Emirates Full timeJob Description · Company Description · Company Description · We are far more than a worldwide leader. We are more than women and men who share something unique. · Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blendin ...
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Duty Manager
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Sales Manager- Government
Found in: Talent AE C2 - 2 days ago
Accor Dubai, United Arab Emirates Full timeCompany Description · We are far more than a worldwide leader. We are more than women and men who share something unique. · Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differen ...
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Sales Manager- Government
Found in: Talent AE C2 - 2 days ago
Hotel Chadstone Melbourne MGallery Dubai, United Arab Emirates Full timeJob Description · Company Description · We are far more than a worldwide leader. We are more than women and men who share something unique. · Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are pro ...
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Duty Manager
Found in: Talent AE C2 - 2 days ago
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Duty Manager
Found in: Talent AE C2 - 2 days ago
Accor Dubai, United Arab Emirates Full timeCompany Description · Company Description · We are far more than a worldwide leader. We are more than women and men who share something unique. · Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are ...
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Found in: Talent AE C2 - 2 days ago
Hotel Chadstone Melbourne MGallery Dubai, United Arab Emirates Full timeJob Description · Company Description · Company Description · We are far more than a worldwide leader. We are more than women and men who share something unique. · Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blendin ...
Role in Front Office, Address Residences Dubai Opera - Emaar Properties PJSC
Description
ABOUT THE FUNCTION
This function is to ensure exceptional Guest Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms & other facilities, by delighting them from Check in until Check out.
PERFORMANCE DRIVEN CULTURE: WHAT WILL YOU BE MEASURED AGAINST
COMPETENCIES
DESIRED PROFILE (QUALIFICATIONS, EXPERIENCE & LANGUAGE PROFICIENCY)
WHAT WE BELIEVE IN
At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.
Customer Focus
Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.
Ownership Mindset
No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.
Fast Paced
Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.
Talent and Tenacity
Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.
Adaptability
We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.