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    Housekeeping Supervisor - Dubai, United Arab Emirates - AccorHotel

    AccorHotel
    AccorHotel Dubai, United Arab Emirates

    Found in: Talent AE C2 - 2 days ago

    Default job background
    Full time
    Description
    Job Description
    • Consistently offer professional, friendly and engaging service
    • Lead and supervise the day-to-day operation of the department to ensure service standards are followed
    • Handle Guest concerns and react quickly, logging and notifying the proper areas
    • Actively participate in daily briefing, daily warm up and department meetings
    • Ensure Room Attendants are informed daily about priorities in their section
    • Follow departmental policies and procedures
    • Report necessary maintenance items
    • Follow all safety and sanitation policies
    • Other duties as assigned
    Qualifications
    • Proficient in English (verbal & written) essential
    • High school diploma or equivalent preferred
    • Minimum 1 year experience in a supervisory capacity in a hotel Housekeeping environment preferred
    • Proven training skills
    • Experience with Hotel Property Management System, Micros-Fidelio desirable
    • Proactive with a meticulous eye for detail
    • Strong organizational, supervisory and communication skills
    • Able to convey information and ideas clearly
    • Ability to evaluate and select among alternative courses of action quickly and accurately
    • Work well in stressful, high-pressure situations
    • Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guests
    • Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision
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