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    PA to General Manager - Dubai, United Arab Emirates - AccorHotel

    AccorHotel
    AccorHotel Dubai, United Arab Emirates

    Found in: Talent AE C2 - 3 days ago

    Default job background
    Full time
    Description
    Job Description
    • Administer the day-to-day operation of the Executive Office
    • Prioritize all telephone calls, in-person visitors and schedule appointments
    • Maintain confidential filling system for correspondence, policies, standards, regulations and various matters related to the General Manager's office
    • Assist departmental leaders in completing special projects as required
    • Schedule and manage the General Manager's calendar and travel arrangements.
    • Schedule on-site and off-site meetings, conference calls, prepare meeting agendas, take and distribute minutes and complete arrangements for meeting venues and food & beverage as required.
    • Draft and/or prepare memorandums and business correspondence ensuring the accuracy of all documents provided.
    • Support internal hotel projects, tracking necessary action and updating reports as progress is made (i.e. Hotel vision, annual budget, etc.).
    • Assist with and support staff events as appropriate, such as leadership meetings, executive retreats, staff receptions, etc.
    • Maintain departmental correspondence.
    • Create and develop presentations for General Manager.
    • Keep records of General Manager's expenses and prepare necessary expense reports.
    • Maintain contact list and trace file and bring forward daily items to act on appropriate tasks.
    • Maintain and track gift certificate/donation files and assists in making reservations.
    • Acts as liaison between various departments and General Manager.
    • Ensures VIP amenity requests from General Manager are handled in a timely manner.
    • Handle all office administration duties.
    • Follow departmental policies and procedures
    Qualifications
    • Minimum of two years executive administration experience, preferably within a hotel environment.
    • Computer literate in Microsoft Window applications required
    • Must be able to type 25 words per minute
    • University/College degree in a related discipline an asset
    • Excellent communication and organizational skills
    • Strong interpersonal and problem solving abilities
    • Self-starter, well organized, extremely detail-oriented, and assertive team player willing to take ownership of responsibilities, and possess a high level of positive energy and drive.
    • Highly responsible & reliable
    • Excellent time management, organizational, coordination, and communication skills (verbal and written).
    • Able to effectively communicate while employing diplomacy with executives within the organization on a global scale.
    • Capable of handling multiple projects simultaneously with little supervision.
    • Able to effectively deal with customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
    • Due to the confidential nature of the General Manager function, absolute discretion must be exercised with all documents and information.
    • Abide to occasionally work overtime when the department is faced with critical deadlines.
    • Excellent organizational and follow-through skills, attention to detail, and the ability to work within time and budget constraints.
    • Strong interpersonal skills and ability to work effectively with peers, managers, and a wide range of people with diverse backgrounds.
    • Excellent English oral and writing skills.
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