Jobs
>
Dubai

    Service Excellence Training Manager - Dubai, United Arab Emirates - Atlantis Resort

    Default job background
    Description


    As the Service Excellence Training Manager,you will develop, roll out and sustain an ultra-luxury experientialservice philosophy with associated standards and training programsfor Atlantis the Royal.

    The Service Excellence Training Manager isthe custodian of internal and external assessment programs,including the Forbes Travel Guide program for the resort, workingwith operational leaders to ensure standards are consistentlydelivered.

    You will also be responsible for enabling a consistentbrand experience philosophy and culture through training andinternal communication programs, whilst ensuring that alldepartments have defined standard operating procedures thatincorporate the brand experience philosophy and culture and thatthese are effectively cascaded through traininginterventions.

    A key part ofthis role will be to develop property-wide training andcommunication content that is consistently cascaded to all teamsinvolved in the delivery of the guest experience through trainingand communication.

    A vital part of the role will be to provideguidance to departmental trainers on the delivery of property-widetraining and communication programs and observing departmentaltrainers in delivering service excellence training, providingeffective feedback, and coaching to ensure consistency andengagement of the team.

    You will also conduct periodic internalassessments to identify improvement opportunities in the deliveryof the property's luxury standards and learn from datashared by the Guest Experience team to identify and roll outperiodic training and communication interventions to addressdetractors in our guest experience journey.


  • db Hotels & Resorts

    Training Manager

    2 days ago


    db Hotels & Resorts Dubai, United Arab Emirates

    Hiring for F & B Training Manager for one of the growing Group of Companies in Malta. · Job Location : - Malta · Position - Training Manager · **Role Responsibilities & duties** · - Creation and delivery of all brand training plans · - Monitor, interpret and report on mystery din ...

  • Sky View Real Estate Brokers

    Training Manager

    7 hours ago


    Sky View Real Estate Brokers Dubai, United Arab Emirates

    Skyview Real Estate Brokers LLC is looking for an inhouse Training & Development Executive having experience in Real Estate industry. As a Real Estate Industry Trainer, you will be responsible for developing and delivering training programs to real estate professionals, including ...

  • Kerzner International Resorts

    Manager, Training

    3 days ago


    Kerzner International Resorts Dubai, United Arab Emirates

    Manager, Training (Marine and Waterpark) · (9600) · At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinat ...

  • Apt Resources

    Training Manager

    4 days ago


    Apt Resources Dubai, United Arab Emirates

    **TRAINING MANAGER**: · **Job ID **:843 · **Location **:Dubai - United Arab Emirates · **Industry **:Hospitality / Tourism / Recreative · **Functional Area **:Functional Area · AED 12, ,000.00 · **Other Benefits **:Accommodation. flight. transport.medical · **GCC Driving License ...

  • Louis Vuitton

    Manager in Training

    2 days ago


    Louis Vuitton Dubai, United Arab Emirates

    POSTE · "Whoever you are, whatever the purpose of your visit, I will cherish our time together. I will dare to discover who you are and encourage you to be true to yourself. You will trust me as your personal advisor. We will build a genuine relationship over time. Every time you ...

  • Marriott International, Inc

    Training Manager

    3 days ago


    Marriott International, Inc Dubai, United Arab Emirates

    **Job Number** · **Job Category** Human Resources · **Location** Le Royal Méridien Beach Resort & Spa, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Manag ...

  • Maids

    Training Manager

    3 days ago


    Maids Dubai, United Arab Emirates

    **YourJob in Breif** · As a Training Manager your primary responsibility will be to improve and enhance the soft skills of our housekeeping staff, enabling them to deliver exceptional service to our clients. You will play a critical role in training and developing our team member ...

  • MADO Restaurant and Cafe LLC

    Training Manager

    7 hours ago


    MADO Restaurant and Cafe LLC Dubai, United Arab Emirates

    Training Manager / QC · **Responsibilities**: · - Will be responsible for all the Training related activities (These activities consist of training, learning, and performance evaluation, as well as employee relations, health and safety, and other team-based activities) · - Induct ...

  • Crystal Blockchain

    Training Manager

    4 days ago


    Crystal Blockchain Dubai, United Arab Emirates Part time

    **Position summary** · **Duties and responsibilities** · - Ensure scheduling of training courses, considering the availability of training staff. · - Develop, create, implement and administer Crystals learning management portal. · - Develop, create and distribute course joining i ...

  • Th8 Palm Hotel

    Training Manager

    3 days ago


    Th8 Palm Hotel Dubai, United Arab Emirates

    **Position Overview**: · As a Training Manager your primary responsibility is to develop and implement training programs to enhance the skills and knowledge of the workforce within the hospitality establishment. You will play a vital role in ensuring that employees deliver except ...

  • Kerzner International Resorts

    Manager, Training

    2 days ago


    Kerzner International Resorts Dubai, United Arab Emirates

    Manager, Training - Housekeeping · (11259) · At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations fu ...

  • Gyma Food Industries

    Training Manager

    2 days ago


    Gyma Food Industries Dubai, United Arab Emirates

    Assisting in Formulation and implementation of standard TD policies & practices. · - Designing and execution of various Talent development programs & Individual Development Plan to ensure they align with business strategy and develop program to ensure enhanced attracting, motivat ...


  • Th8 Palm Hotel Dubai, United Arab Emirates

    **Position Overview**: · As a Training Manager your primary responsibility is to develop and implement training programs to enhance the skills and knowledge of the workforce within the hospitality establishment. You will play a vital role in ensuring that employees deliver except ...


  • J10 Consulting FZ LLE Dubai, United Arab Emirates

    This role is available for immediate joining and is a direct hire, permanent opportunity, employed directly by our client. · **Responsibilities**: · - To ensure company staff are well equipped with the knowledge & skills required to do their job and maintain a learning environmen ...


  • Sky View Real Estate Brokers Dubai, United Arab Emirates

    The position holder will always be required to maintain Information Governance, confidentiality, and discretion. · **Role Specific Duties**: · - Undertake regular organisation-wide training needs analysis for our staff and volunteers and build a training plan based on needs. · - ...


  • Unicorn Ecosystem Dubai, United Arab Emirates Full time

    The unique educational place Unicorn Ecosystem is looking for a manager for our education center to join its cool team · If you know how to find a common language with people, love children and understand their age-related characteristics, you are not afraid of multitasking, you ...


  • Global Career Heights (GCH) Dubai, United Arab Emirates

    Greetings · We are GCH Human Resource currently hiring for one of our reputed leading developers in Dubai Location · **Designation: Quality & Training manager** · **Experience: 4 to 5 Years** · **Location: Dubai** · **Education: Any Graduate Holder** · **Salary - 17 to 19k** · ** ...


  • Dubai Pet food (The Pet Shop Megastore) Dubai, United Arab Emirates

    **Company Overview**: · The Pet Shop is the leading specialist retailer of pet goods, accessories and aquatics in the Middle East, dedicated to providing high-quality products and exceptional customer service. We are seeking a dedicated and experienced Retail Training Manager to ...


  • VINTAGE GRAND HOTEL Dubai, United Arab Emirates

    Responsible for creating and implementing training programs and overseeing the development of careers. Sets performance metrics, evaluates productivity, and helps associates create long-term career plans within an organization. · **Job Type**: Contract · **Salary**: Up to AED5,00 ...


  • BINAYAH PROPERTIES Dubai, United Arab Emirates

    We are looking for a **Sales Trainer (Real Estate Sales Experience is a must)** to develop training courses for our sales team and provide training to new employees. · As a Sales Trainer, you are responsible to collaborate with the sales staff and identify issues the employees ar ...