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    Client Service Specialist - Dubai, United Arab Emirates - ClickJobs

    ClickJobs
    ClickJobs Dubai, United Arab Emirates

    Found in: DrJobEN AE A2 - 2 days ago

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    Description

    Additional responsibilities:

    • Receives and coordinates home care referrals and/or facility staffing requests
    • Assigns qualified personnel competent to work the case
    • Ensures orders are timely and filing is current
    • Supports branch recruitment efforts to include interviewing, hiring and orienting field staff
    • Makes service calls to referral sources to offer available personnel and to prospects to gather information regarding client needs
    • Tracks physician orders, case conferences, re-certifications, in-service and supervisory visits
    • Orders and monitors medical and office supplies under direction of supervising nurse and Branch Director
    • Ensures compliance with licensure and credentialing requirements
    • Files and maintains integrity of employee personnel files and client charts
    • Completes data entry as assigned
    • Counsels field employees involving violation of non-clinical matters
    • Initiates complaint and service failure reporting and investigation, including appropriate and ongoing resolution
    • Exemplifies AWESome company standards
    • All other duties as assigned

    Qualifications:

    Take a look at the requirements below, to see what you'll need to take advantage of this exciting opportunity

    • Bachelor's degree strongly preferred
    • Two or more years of college required
    • At least one year of training or experience in a service related industry
    • At least one year of experience in home health care, with commercial insurance and private pay experience preferred
    • Experience should emphasize problem solving skills in a patient care setting

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