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    Sales Associate - Dubai, United Arab Emirates - IIQAFGROUP

    IIQAFGROUP
    IIQAFGROUP Dubai, United Arab Emirates

    1 week ago

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    Description

    Responsibilities

    • Ensure high levels of customer satisfaction through excellent sales service
    • Assess customers needs and provide assistance and information on product features
    • Welcome customers to the store and answer their queries
    • Follow and achieve the department's sales goals on a monthly, quarterly and yearly basis
    • "Go the extra mile" to drive sales
    • Maintain in-stock and presentable condition assigned areas
    • Actively seek out customers in the store
    • Remain knowledgeable on products offered and discuss available options
    • Process POS (point of sale) purchases
    • Cross-sell products
    • Handle returns of merchandise
    • Team up with co-workers to ensure proper customer service
    • Build productive trust relationships with customers
    • Comply with inventory control procedures
    • Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design)

    Requirements

    • Proven work experience as a Retail Sales associate, Sales representative or similar role
    • Basic understanding of sales principles and customer service practices
    • Proficiency in English
    • Basic Math skills
    • Working knowledge of customer and market dynamics and requirements
    • Track record of over-achieving sales quota
    • Hands-on experience with POS transactions
    • Familiarity with inventory procedures
    • Solid communication and interpersonal skills
    • A friendly and energetic personality with customer service focus
    • Ability to perform under pressure and address complaints in a timely manner
    • Availability to work flexible shifts
    • High school degree; BS degree in Marketing or related field would be a plus
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