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Abu Dhabi

    Online Chat Support Officer - Abu Dhabi, United Arab Emirates - Abu Dhabi Global Market ADGM

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    Description

    Responsibilities:

    • Respond to online inquiries and provide support via chat services
    • Assist customers with product information, orders, and issue resolution
    • Maintain a high level of customer satisfaction through effective communication and problem-solving
    • Collaborate with other team members to improve service quality and efficiency
    • Ensure all chat interactions are handled professionally and in a timely manner
    • Provide feedback on customer trends and issues to help improve overall customer experience

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