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Dubai

    Cluster Director of Conferences and Events - Dubai, United Arab Emirates - IHG - INTERCONTINENTAL HOTELS GROUP

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    Description
    • Works with the Human Resource Manager to ensure the departmental performance of staff is productive. Duties include:
    • Plans for future staffing needs.
    • Recruits in line with company guidelines
    • Prepares detailed induction programs for new staff.
    • Maintains a comprehensive, current, and guest focused set of departmental standards and procedures and oversees their implementation.
    • Ensures training needs analysis of sales staff is carried out and training programs are designed and implemented to meet needs.
    • Conducts probation and formal performance appraisal in line with company guidelines.
    • Maintains up to date staff records and approves leave requests etc.
    • Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance.
    • Regularly communicates with staff and maintains good relations.


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