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    Program Manager - Dubai, United Arab Emirates - Q-Express Documents Transport

    Q-Express Documents Transport
    Q-Express Documents Transport Dubai, United Arab Emirates

    Found in: Talent AE C2 - 8 hours ago

    Q-Express Documents Transport background
    Full time
    Description

    Amazon MENA Operations team is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional projects and programs.

    This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes.

    Cross-team coordination, project management and executive presentation skills are essential.


    The key responsibilities are:

    • Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations
    • Work directly with key internal stakeholders, customers, and partner teams to craft and deliver scalable solutions
    • Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery
    • Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate
    • Influence design and development of strategic processes
    • Work with program managers and business leaders to communicate and deliver critical business initiatives
    • Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions
    • Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
    • Manage postlaunch support plans (e.g., postmortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence.
    We are open to hiring candidates to work out of one of the following locations:

    Dubai, ARE

    BASIC QUALIFICATIONS

    • 3+ years of program or project management experience
    • 3+ years of working cross functionally with tech and nontech teams experience
    • 3+ years of defining and implementing process improvement initiatives using data and metrics experience
    • Bachelor's degree
    • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
    • Experience defining program requirements and using data and metrics to determine improvements
    PREFERRED QUALIFICATIONS

    • 3+ years of driving end to end delivery, and communicating results to senior leadership experience
    • 3+ years of driving process improvements experience
    • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
    • Experience building processes, project management, and schedules
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