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Abu Dhabi

    Executive Chef- Abu Dhabi - Auriga

    Auriga
    Auriga Abu Dhabi, United Arab Emirates

    6 days ago

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    Description

    About Fuse Technologies

    Fuse Technologies is a fintech solution for the experience economy empowering creators to sell their tickets, hotel, and multi-day curated experience in a single The company has raised $16M in seed capital to date reaching a $120M valuation in less than 1 year of launching its first client.

    Fuses clients include Live Nation, AEG, Golden Voice, Soccer Champions Tour, Life is Beautiful, TAO Group, Disco Donnie, Wonderfront, Lineleap, Hifi Social, Reggae Riseup, Cali Roots, Insomniac, Relentless Beats, C3 Presents, Vegas Golden Knights, A22 Sports, PAC-12, Big West, Main Event, American Rodeo, Blended, Montreal Tourisme, and over 250 university


    About the Role

    The Client & Event Success Operations Coordinator plays an important role in building winning relationships with Fuse Technologies clients and their In this role, you will be a supporting role to the head of the department and will also be responsible for a group of clients to ensure proper You will be responsible for assisting in all clients projects and hitting all launch timelines to ensure successful on-sale ;

    You are business-savvy and have demonstrated skills that work across the entertainment, live events and hospitality You have a keen focus on details and are extremely organized in your ;

    You will eagerly participate in brainstorming sessions to provide creative You appreciate the value of strong internal communication with all team members, particularly project managers and our operations manager concerning scheduling and timing and will bring the Fuse customer experience philosophy to life in every way

    Core Competencies
    • Detail Oriented - verifies important details, ensures there are no surprises or gaps in needed information
    • Multitasking - comfortable juggling multiple projects and priorities
    • Interpersonal Relations - exhibits respect and understanding of others to maintain professional relationships
    • Verbal Communication - speaks with clarity, precision and purpose in small and large groups
    • Writing Skills - possesses excellent writing and grammar skills, including the ability to write concisely, clearly and logically
    • High Achiever - seeks to regularly surpass sales or performance goals
    • Problem Solving - solves problems while ensuring rules and directives are followed
    • Supportive - seeks ways to support team efforts while contributing to overall organizational success


    Requirements

    • Assists with all project management efforts to ensure all client on-sale launches processes are successful hitting timelines, actively participate in all client meetings and coordinating internally to bring all key pieces of a launch together
    • Successfully build and maintain all client websites and event sites
    • Ensure accuracy in event verbiage; including but not limited to, punctuation, spelling, and image selection
    • Conduct proofing process for each event pre, during and post on-sale to ensure accuracy of events is ;
    • Fully understand the technology that will play a part for each client s event and ensure every detail is reviewed and approved prior to on-sale (Portal, CRM, and Tallyfy)
    • Assist Client Success team to ensure accurate assets exist for each client
    • Review and check contract information is accurate within CRM opportunity
    • Review and ensure approvals are obtained for travel packages within the platform and adjust or edit any details needed by the
    • Work with Traveler Experience team to manage on-site planning and execution of event logistics: including, access to curated events, planning staffing needs, on-site training and reporting
    • Actively look for ways to continuously improve the client s experience and processes
    • Stay apprised of the progress of projects through project manager and other key team members
    • Administrative tasks as needed
    Qualifications and Skills

    The Client & Event Success Operations Coordinator position requires knowledge and experience in project management, technology and client relationship A bachelors degree with 1 to 2 years experience in these areas is

    • You have a passion for customer You lead by example and have delivered strong results for
    • You ve experienced success in managing accounts projects and understand the responsibility that role
    • You have excellent presentation skills, communication capabilities and know how to extract necessary information from clients to inform ideal program strategies and
    • You have a willingness to learn and be innovative and are a people person, likes to work within a team, and have a passion for delivering winning


    Benefits

    • Stock Option
    • 401 (k)
    • 401(k) matching
    • Health, Dental & Vision insurance
    • Paid Time Off


    Assists with all project management efforts to ensure all client on-sale launches processes are successful hitting timelines, actively participate in all client meetings and coordinating internally to bring all key pieces of a launch together Successfully build and maintain all client websites and event sites Ensure accuracy in event verbiage; including but not limited to, punctuation, spelling, and image selection Conduct proofing process for each event pre, during and post on-sale to ensure accuracy of events is Fully understand the technology that will play a part for each client s event and ensure every detail is reviewed and approved prior to on-sale (Portal, CRM, and Tallyfy) Assist Client Success team to ensure accurate assets exist for each client Review and check contract information is accurate within CRM opportunity Review and ensure approvals are obtained for travel packages within the platform and adjust or edit any details needed by the Work with Traveler Experience team to manage on-site planning and execution of event logistics: including, access to curated events, planning staffing needs, on-site training and reporting Actively look for ways to continuously improve the client s experience and processes Stay apprised of the progress of projects through project manager and other key team members Administrative tasks as needed Qualifications and Skills The Client & Event Success Operations Coordinator position requires knowledge and experience in project management, technology and client relationship A bachelor\'s degree with 1 to 2 years experience in these areas is You have a passion for customer You lead by example and have delivered strong results for You ve experienced success in managing accounts projects and understand the responsibility that role You have excellent presentation skills, communication capabilities and know how to extract necessary information from clients to inform ideal program strategies and You have a willingness to learn and be innovative and are a people person, likes to work within a team, and have a passion for delivering winning
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